Helpdesk Assistant Review
by Lubrizol
This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.
Rating
-
The Role
4.5
-
The Company
4.4
-
The Culture
4.6
- 1. To what extent did you enjoy your work placement or internship?
- 2. To what extent did you feel valued by your colleagues?
- 3. To what extent were you given support and guidance by management/your supervisor(s)?
- 4. How busy were you on a daily basis?
- 5. How much responsibility were you given during your placement?
- 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
- 7. What was the general atmosphere in your office?
- 8. How well organised was the overall work placement or internship set up?
- 9. In terms of personal training and development, to what extent did the company or firm invest in you?
- 10. What were the perks on your work placement?
- 11. How appealing are future employment prospects within the organisation?
- 12. Was there a good social scene amongst any fellow placement students/colleagues?
- 13. What was the cost of living and socialising in the area you worked in?
- 14. What was the Nightlife like in the area you worked?
- 15. Were there many opportunities to get involved in activities outside of work?
The Role
I really enjoyed my time with Lubrizol. It is a very friendly and supportive atmosphere to work in and has increased my knowledge and skills greatly.
Very friendly atmosphere to work in. The IS staff are very friendly, welcoming etc. The colleagues abroad are also very friendly and i got to know them well.
The supervisor was always on hand for any issues or questions. Plenty of training was given at the start of the year and this training continued throughout the year as systems and processes changed.
Helpdesk is a very busy role but you will never be bored. It is a great challenge and very rewarding when you see how much work you are getting done and how many people you are helping.
We were given a lot of responsibility for helpdesk. Also as the different teams worked with you more, if they felt you were capable and willing then they would ask you to take responsibility for other parts of the system.
Lubrizol has given me many skills for my degree, but more importanly for future jobs and even my personal life.
The Company
The staff were very friendly in the office and very supportive. They were always there if you needed help or even just a laugh so no day was ever dull
The inverview day was very well organised, i was told of the induction day many months before and this also ran very smoothly. When i got here it was also very good as there is a 2 week handover with the previous students and plenty of training is given.
I was given a lot of training and support. Also, I have had some training from Microsoft which greatly helped with the role.
Subsidised Canteen
Sports and Social Club
Financial Bonus
Although i would love to come back to work with Lubrizol in the IS department, from what I have seen the department already has enough staff so the requirement just isnt there at the moment.
The Culture
The students all formed a group so regular invites were sent informing of nights out and activities planned.
Housing in Derby is quite cheap and easy to get so this shouldnt be a problem. There are a nice range of cheap student bars to more posh bars in the city centre.
Derby has quite a good nightlife. There are some nice bars and a couple of good clubs to go to. It also is not far from Nottingham
If you join the Sports and Social club then you regularly get emails about events from go-karting to mountain walking.
Details
Placement (10 Months+)
East Midlands
September 2011
