Customer Service Assistant at Golfbreaks.com

Duration
Placement Year (10 Months+)
Region
Windsor Greater London
Review Date
Salary
£12,000 - £13,999
Roles
Customer Service

8.3/10

The Role
8.8
Organisation
7.8

Socialising

8.0

The Role

1. To what extent did you enjoy your work placement or internship?

I have really enjoyed my placement year and couldn't have imagined being anywhere else

9/10

2. To what extent did you feel valued by your colleagues?

At golfbreaks, the placements are valued just as much as the full time staff and given as much responsibility as them

9/10

3. To what extent were you given support and guidance by management/your supervisor(s)?

My manager was incredible throughout my whole year, both professionally and personally and I will definitely be staying in touch with her.

10/10

4. How busy were you on a daily basis?

Being in the travel industry, the work load is quite seasonal, so during the busy periods of the year, we did not stop, however this did quieten down throughout the slower months

8/10

5. How much responsibility were you given during your placement?

The placements are treated exactly the same as the full time staff, and are given just as much responsibility.

10/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

I have definitely learnt skills that will assist me in the future, both in work and in university, however, i definitely feel the job could have been more challenging

7/10

The Organisation

7. What was the general atmosphere in your office?

To say the office is based around a call center, the atmosphere is incredible. Everyone is friendly and looks as if they enjoy their job.

10/10

8. How well organised was the overall work placement or internship set up?

The placement scheme is run very well

8/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?

the placements make up a large amount of the workforce so they are very invested in us

9/10

10. What were the perks on your work placement?

  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Healthcare/Dental
5/10

11. How appealing are future employment prospects within the organisation?

it has been an enjoyable placement year but i am unsure as to whether i would return after uni

7/10

Social

12. Was there a good social scene amongst any fellow placement students/colleagues?

The social scene has been the best part of my year

10/10

13. What was the cost of living and socialising in the area you worked in?

very expensive

3/10

14. What was the Nightlife like in the area you worked?

very good

10/10

15. Were there many opportunities to get involved in activities outside of work?

everyone is keen to get involved and meet up outside of work

9/10