Service Management Support Review

Only need one word to describe my time at Computacenter - amazing! Everything about the placement is perfect, you are able to make it into a scheme that will deliver whatever your personal goals are. If you are more interested in commercials/finances, you have the freedom to focus on this. In whole the placement is bespoke for every student and is only limited by the student themselves.

The company is just like one big family, I have not met a single person I have disliked or has looked down at any student. All students are referred to as employees and treated as peers by fellow colleagues.

As part of the programme you have an aligned mentor in addition to your line manager. The mentor is there to be a unbiased point of support and guidance throughout the programme. Personally I utilised this to the extreme, as I wanted to get the most out of my time I have been on several rotations around the company all of which were possible by the support and knowledge provided by the mentor.

Due to the nature of the Service Management role the workload would fluctuate, with busy days and quiet days. However, if I felt I had too much spare time in my day, it only required a discussion with my line manager and they would bring me onto projects and assist with any BAU work that was outstanding.

I had high expectations of the extent of responsibility I will be given at Computacenter, even though I started with this in mind I was massively surprised. I have been given opportunites to work on and present proposals to the customer. As well as manage some aspects of the commercial running of the account.

Computacenter has provided the opportunities for me to develop skills that I previously identified as my weaknesses. All of these will help with in anything I set out to do in the future.

Great! I was part of an amazing team on a fun account! There would be regular team outings; drinks, go karting, meals, etc. Everyone gets on well and it can be seen with the friendship between all members of the team.

In my opinion the placement was set up fine, everything ran smoothly and was organised and notifed in plenty of time.

As students are seen in the way we are and set out with the aim to have us return to the company, they invest heavly in to us, allowing us to attend training where necessary to develop us and get us ready to progress into a SM role.

Future employment prospects are wide open. I have been in talks with my manager about part time work during my final year of university, which is looking likely. The company see the IP programme as a feeder into the graduate programme and into full time roles.

Computacenter in general are quite a sociable company, and there is plenty of opportunities to network with colleagues. As the students are spread across the nation it can sometimes be a struggle to all meet up. However, we still keep in regular contact and meet up when possible.

I am based on an account in central London so as expected socialising and living costs are considerably higher than my counterparts that are based elsewhere in the country.

Fine - there is plenty of pubs and bars within walking distance. As I was in London it is only a small commute to clubs, etc.

It's London, there are endless opportunities outside of work.