My daily duties consisted of helping administer the services rendered by the IT Infrastructure department, programming new applications, developing websites, monitoring backups and antivirus software for 100+ PCs. I was also responsible for providing first line IT support to the rest of the company. I also had experience of recruitment by being solely responsible for the earlier stages of applications for my position when I'd left.
1. To what extent did you enjoy your work placement or internship?
I had a great balance of work that was challenging, yet not frustrating. My colleagues were second to none, and the experience I have gained is worth it's weight in gold for my final year and beyond.
2. To what extent did you feel valued by your colleagues?
Within the department I felt very valued, and was able to provide assistance wherever possible. Outside of the department I felt very appreciated for offering prompt IT support, and so was always in peoples good books!
3. To what extent were you given support and guidance by management/your supervisor(s)?
My manager regularly encouraged me to learn new concepts, and was always available to help me if I got stuck. He is a credit to the organisation and a key factor in why I had such a successful placement.
4. How busy were you on a daily basis?
Work varied, but there were always long term projects to work on. Working in IT Support meant that no 2 days were the same, and tasks and difficulty varied greatly.
5. How much responsibility were you given during your placement?
It scaled nicely through the year, at the beginning I was working on very isolated internal services, but by the end of my placement I was working on content that could be seen by the general public and all the clients of the company, and also the lead technical liaison for the social media sites.
6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
I've learnt so many new concepts, but most importantly have been able to apply real life experience to a number of academic theories that I struggled to understand before I came on placement. Working in such a social role as IT support has enhanced my personal skills, and I've been able to isolate my weaknesses and improve them.
7. What was the general atmosphere in your office?
Great atmosphere - work hard play hard was definitely appropriate! Sales targets were monitored by the whole office and all 100+ people clapped when these were reached, golf tournaments were broadcast in the office during the Major's etc.
8. How well organised was the overall work placement or internship set up?
The company and it's HR rep did a great job of preparing an induction week, and the training was very well thought out. I felt like I was being slowly acclimatised to the organisation as opposed to "thrown in the deep end"
9. In terms of personal training and development, to what extent did the company or firm invest in you?
I received quite a few hours of personal training, in the guise of 1 on 1 training and personal development reviews. These helped me identify my weaknesses and how I could improve.
10. What were the perks on your work placement?
Sports and Social Club
11. How appealing are future employment prospects within the organisation?
Golfbreaks would be a great employer for anyone, but I would ideally like to enter employment in a more specific role post university.
12. Was there a good social scene amongst any fellow placement students/colleagues?
There were about 20 placement students during my year, living across a variety of locations in the area. People were always up for social activities and I've met some great people.
13. What was the cost of living and socialising in the area you worked in?
14. What was the Nightlife like in the area you worked?
15. Were there many opportunities to get involved in activities outside of work?