Customer Care Placement

by Prysmian Group

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Job Details

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Deadline: 18th March 2022
Salary: £16,650
Length: Placement Year (10 Months+)
Roles: Customer Service
Location: South East
City: Eastleigh (Hampshire)

Customer Care Placement

We have an opportunity for highly motivated undergraduates to join the Customer Care team at our Bishopstoke site. This will be a 12-month placement commencing August 2022.

What You Will Be Doing?

As part of the Customer Care team, we welcome enthusiasm and innovation to improve and increase efficiency and maximise sales. As you develop throughout the year you are given the opportunity to increase autonomy and responsibility.

Typical tasks may include;

  • Providing a professional and excellent standard of customer service
  • Direct customer liaison providing quotations and co-ordination of sales orders
  • Responding to customer enquiries within an agreed timescale
  • Ensure orders and enquiries are executed in an accurate, timely and cost-effective manner
  • Maintenance and development of strong customer relations
  • Producing customer reports / order status reports
  • General administration duties
  • Coordinate with internal departments including Commercial, Engineering, Logistics, Manufacturing and Finance to ensure orders are delivered on time and in the most profitable and efficient way

Who We Are Looking For?

  • Customer services experience would be advantageous
  • Organisational/ time management skills
  • Attention to detail is key
  • Negotiation/persuasive skills
  • Strong IT skills particularly Microsoft office
  • Ability to deal with problems as and when they arise
  • Confidence to work under pressure and meet deadlines
  • Willingness to work in a dynamic and changing environment

You will be an undergraduate in your penultimate year studying a Business related degree. It is essential that you work well in a team and possess excellent communication/interpersonal skills.

We are looking for someone with high self-motivation and an energetic, proactive approach to work. We will expect a professional attitude to work and a willingness to learn and take initiative.

Location details

This role is based in our offices near the Eastleigh town centre. The address is Prysmian Cables & Systems Limited, Chickenhall Lane, Eastleigh, SO50 6YU. There are good transport links to Eastleigh and the site is approximately 15 minutes walk from the railway station. We are able to offer free car parking next to our offices.

About Prysmian Group

World Presence

Prysmian Group is the world leader in the energy and telecom cable systems industry. Each year, the Group manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are almost 29.000 employees, across 52 countries. Everyone at Prysmian Group has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

How to apply

To apply for this role and to find out more, please click on the apply button below.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.

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