Programme Support Officer

by International Council on Mining and Metals


Job Details

31st December 2021
Placement Year (10 Months+)
Administration/Secretarial, Charity/Non Profit, Environmental, Geography
Central London and City

Programme Support Officer


1. Primary Purpose and duration

The primary purpose of the Programme Support Officer is to support all ICMM programme areas, through providing cross-programme research, analysis and administrative assistance so that ICMM can effectively deliver its work plan. This full-time role starts in mid-2022 and lasts 10 to 12 months.

2. Reporting line

The Programme Support Officer reports to a programme manager.

3. Location

The position is based at ICMM’s offices in Central London. Under ICMM’s flexible working arrangements, staff may work from home or elsewhere subject to business requirements.

4. Qualifications and Experience


  • Planning, numeracy and administrative skills. Ability to undertake several tasks in parallel.
  • Good IT skills
  • Strong writing and communication skills. Ability to represent the organisation in a professional way
  • Strong research and analysis skills
  • Currently studying for a Bachelor’s degree (or equivalent) with course content directly relevant to ICMM’s sustainable development agenda.


  • Knowledge/experience of issues related to sustainable development or corporate social responsibility
  • Detailed knowledge or interest in issues related to one or more of the following: water and land stewardship, climate change and energy, the responsible supply and use of materials, economic and social progress and worker and community health and safety
  • Knowledge/experience of the mining and/or other extractive industries
  • Working knowledge of French, Spanish, Japanese and/or Russian

5. Roles and responsibilities

The Programme Support Officer will be supported by their manager to identify specific interest areas, develop objectives, and manage their workload. They will fulfil the following responsibilities during their placement.

A: Management and administration

  • Responsibilities Activities/performance indicators
  • Develop a basic understanding of all areas of ICMM’s work plan and current priorities and issues. All work reflects this understanding and is timely and of high quality.
  • Develop skills and knowledge to provide effective support across programmes on issues relating to budgets and events organisation. Relevant meetings held with directors/ managers, training workshops (as appropriate) are attended.
  • Support preparation for and successful running of the ICMM bi-annual members meetings (BAMMs) - where the staff of ICMM meet company and association members’ representatives Prepare presentations to enable successful BAMMs.
  • Support team members in administrative tasks, such as purchase orders, output tracking and updates to ICMM’s website and extranet. ICMM procedures/forms completed accurately/punctually; relevant website and extranet sections are up to date

B. Relationship Management

  • Develop an understanding of relationships with members and relevant external organisations and help to manage existing relationships. Effective relations are maintained in support of allocated responsibilities and feedback is positive.
  • Engage constructively and supportively with ICMM staff, especially on cross-cutting responsibilities Engagement with other staff is positive and effective.

C. Programme plan, budget, outputs and results

  • Support effective budgeting and financial monitoring across programmes, by undertaking ad hoc tasks and analyses of areas of interest or concern. Budget and other management information accurately recorded and programme directors/managers advised if problems arise.
  • Contribute to the planning, logistics and execution of activity-based events (e.g. workshops or external meetings) across ICMM’s work programmes, subject to sufficient knowledge and experience Contribution (e.g. event planning, logistics and evaluation process) receives positive feedback from team/ activity lead.
  • Support high-quality, punctual delivery of ICMM’s work plan, through desk-top research, analysis of members’ sustainable development reports and performance data, and involvement in projects or other initiatives. Provide input on project outputs including PowerPoint presentations, guidance documents and external communication plans.
  • The items listed below are possible examples of the above:
  • Preparation of financial analysis of divergences between budgeted and actual programme costs Key issues are identified and reported to relevant team member(s)
  • Act as liaison between ICMM working groups and/or external experts and consultants, collating comments on relevant documents. Comments are collated and reflected in a timely way that enhances the relevant documents.
  • Support the relevant activity lead with the organisation of meetings and conference calls (e.g. with relevant working group or service provider) and produce summary notes. Notes are produced in a timely manner and are accurate and well-presented. Feedback from relevant working groups is positive.
  • Support the Communications team in developing and planning external and member messaging on project-specific /sustainability areas ICMM publications, social media content, op-eds, blogs and press releases are compelling, accurate and timely.
  • Support the relevant activity lead to create, implement and manage appropriate service provider agreements from initial ‘Terms of Reference’ to contracts and invoices; keep appropriate records and correspondence. Service providers are contracted, effectively managed and good value-for-money achieved; results are efficiently tracked.

D. Other duties and development opportunities

  • Undertake other duties as required and as agreed upon with line manager. Agreed objectives are achieved.
  • Develop knowledge on areas of interest: e.g. climate change and environmental resilience, social performance and human rights, governance and transparency, innovation for sustainability, processes of an international organisation N/A
  • Potential to develop and discuss dissertation ideas with colleagues as well as receive career guidance N/A

About International Council on Mining and Metals

ICMM is an international organisation dedicated to a safe, fair and sustainable mining industry. We serve as a catalyst for change, enhancing mining’s contribution to society and believe that only by mining with principles can the mining and metals industry contribute to sustainable development and protect the planet

The International Council on Mining and Metals (ICMM) is a CEO-led collaborative of 28 of the world’s largest mining and metals companies as well as 37 national and regional mining associations and global commodity associations. Members employ some 1 million people of the 2.5 million in the full sector. Collectively they operate 650 sites in 50 countries.

How to apply

To apply for this role and to find out more, please send your CV and cover letter to

Applications may close before the deadline, so please apply early to avoid disappointment.