Customer Success: Cloud Solution Architecture

by Microsoft

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Job Details

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Deadline: 31st January 2022
Length: Placement (10 Months+)
Roles: Customer Service, Computer Science, Computer Systems Engineering
Location: South East
City: Reading

Customer Success: Cloud Solution Architecture

Candidates must be in their penultimate year of university able to complete a 12 month internship for a July ’22 start.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!

Role Descriptions

Applications to these opportunities are considered for all available Customer Success intern roles, including but not limited to, those described below:

Cloud Solution Architecture

The purpose of the Customer Success Unit is to guide our customers to better deploy, adopt, and gain long-term business value from their investment in Microsoft. In turn, their successes will ensure we grow our Azure consumption. Ultimately, when customers are successful, we are successful. Cloud Solution Architects (CSA) drive high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft in-field strategic accounts segment of our business. This is a customer facing role, owning overall technical relationship between a customer and Microsoft Azure Applications Development Platform.

Responsibilities:

  • Provides technical expertise through sales presentations, product demonstrations, installation, and maintenance of company products.
  • Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.
  • Ensures that the product application/solution is functioning according to specifications.
  • Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

Basic Qualifications

  • Currently pursuing a bachelor’s degree in Computer Science, Information Technology, Engineering, or STEM related degree.
  • In your penultimate year of university able to complete a 12 month internship for a July ’22 start.
  • Passion for technology and customer obsessed.
  • Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
  • Excellent verbal and written communication, analytical and presentation skills

About Microsoft

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passion, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.

Imagine yourself as a Microsoft intern. Join Microsoft today and help us innovate and shape the business of tomorrow.

We’re a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes.

Visit our Careers FAQ Page to learn more about the interview process and answers to commonly asked questions.

How to apply

To apply for this role and to find out more, please click on the apply button.

Although there is no set deadline, early application increases chances of securing a place.

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