Aftersales Service Development - 13 Month Placement

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Aftersales Service Development - 13 Month Placement (July 2022)

We believe in creating an environment where you, our placement student, can learn and develop during your time with us and where you are given your own areas of responsibilities from the start. Our experts and mentors will treat you as part of the team from day one; encouraging you to bring your own ideas to the table and to give you the opportunity to show what you can really do.

You will be joining the Aftersales Business Development team, where we are primarily focused on driving customers into our BMW and MINI Retail network for service work and the subsequent retention of these customers by offering a premium ownership experience.

What will you be doing?

We are responsible for a number of service programmes and products such as service plans, tactical marketing campaigns and our finance offering. You will play a key role in supporting the team to review and enhance existing initiatives as well as bringing new ideas to market where we can identify commercial opportunity. Alongside this, you will be responsible for assisting with the planning of our quarterly marketing campaigns and supporting with the implementation of pilot programmes from BMW AG.

• A multi-faceted role sitting within the Aftersales Business Development team but reporting into the Service Development function, with the purpose of supporting the core programmes/marketing initiatives and 'business as usual' activities.
• The role will support with the development of a range of service programmes (service inclusive, pay monthly etc), adding value to customers and the rretailer network for both BMW and MINI brands.
• Utilising reporting, analytics and market intelligence to ensure that our service product offerings are competitive in the UK market, driving customer retention and profitability.

Qualifications and experience.

• Studying towards a Bachelor degree - preferably in Business Studie, Marketing or other relevant field with a predicted grade of 2:2 or higher.
• Well organised, able to prioritise and has an appreciation of meeting deadlines (including interim goals).
• Comfortable to work on both individual projects and team initiatives simultaneously.
• Confident interpersonal, communication and presentation skills.
• Self-motivated, organised, show initiative and flexibility.
• Prepared to take ownership of elements within a project and challenge positively.
• Well organised and basic Project Management skills.
• Confident in the use of MS Excel, PowerPoint, Word and Project.
• Potential to understand Manufacturer Systems and Financial Controlling processes.
• Awareness of the importance of brand values to a multi-national organisation.

Why choose us?

• Great Pay – A competitive annual salary of £18,500, 26 days holiday (pro rata to your contract) and a pension scheme as well as a subsided on-site restaurant.
• Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits - Throughout your placement you will be supported by our experts and many fellow students and have the opportunity to enjoy other employee benefits.

What do you need to do now?

If this sounds like the opportunity for you then apply today using the link below.
The next stages of the recruiting process could include: online testing, video interview and then a face to face, telephone or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please note:

We operate rolling recruitment, this means we may close the application window earlier than identified, if sufficient applications are received, so please apply early to avoid disappointment.
Please ensure that you complete all of the free text questions for your application to be progressed, and include a role relevant cover letter, explaining why we should consider you for this position.
To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement, and be able to provide proof of your legal right to work in the UK, if you are not a UK passport holder.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Any further questions? Email us on hr.services.recruitment@bmwgroup.co.uk

About BMW Group

With our four brands BMW, MINI, Rolls-Royce Motor Cars and BMW Motorrad, we are the world’s leading manufacturer of premium automobiles and motorcycles. We also provide premium financial and mobility services.

As a global company, we employ over 120,000 associates worldwide, operate 31 production and assembly facilities in 15 countries, and have a global sales network in more than 140 countries.

The UK is the only place in the world where three of our brands - BMW, MINI and Rolls-Royce Motor Cars - are represented by manufacturing operations. In addition to our manufacturing sites located in Oxford, Hams Hall, Swindon and Goodwood, our Farnborough offices host our UK Sales and Marketing divisions, as well as Financial Services, Leasing and Fleet Management departments.

How to apply

To apply for this role and to find out more, please click on the apply button.

Applications may close before the deadline, so please apply early to avoid disappointment.