Customer Innovation Internship (London)

by M&G plc

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Job Details

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Deadline: 26th November 2021
Salary: £28,000 pro rata
Length: Internship (1 Month+)
Roles: Business Management, Consumer Products/FMCG, Customer Service, Sales
Location: London

Customer & Distribution Internship (London)

At M&G our vision is: to become the best loved and most successful savings and investment business and we’re looking for people who are excited about joining us on our journey. We’re digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we’re looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles.

What you can expect from us:

We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:

  • Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
  • Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
  • Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
  • Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

How do we support our employees:

All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualified professionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support.

M&G Plc Customer & Distribution (C&D), Investments Internship Scheme

Who We Are

We invest across a range of asset classes to best manage the long term savings of millions of people across the globe. No investment area is left untouched, with curious, creative and intelligent investment decisions being encouraged at all levels.

The customer sits at the heart of M&G Plc’s business model and diversity of thought is an essential factor in ensuring investment success.

Creating an inclusive culture at M&G Plc is critical to our success. We believe that this means promoting respect, developing talent, protecting our people and valuing our differences. We are proud to employ people from a wide range of backgrounds, experience and skillsets.

What is the C&D Investments Internship Scheme?

The scheme consists of an 8 week immersive dive into the world of our investment activities which includes insight sessions on the M&G Plc business units to provide a wide base of exposure within the company. Interns can also attend investment specific business info session to enhance their learning and ensure they have the opportunity to discuss more day to day activities and gain insight into the lives of our highly successful investment professionals. Each intern will be allocated a buddy from our graduate cohort who will provide informal support and promote integration with the M&G Plc family. You’ll also have the opportunity to attend networking and social events which are essential for promoting the work life balance encouraged at M&G Plc.

What will you do?

You will learn from our industry leading distribution professionals and will be encouraged to present your own views and ideas. Interns at M&G Plc make valuable contributions to the teams they work in and will be involved in a variety of tasks focused on sales, product development and strategy. The nature of the work will vary dependent on the business area and team that you are placed, but through collaboration with your assigned manager there is always opportunity to tailor the internship to things that you already enjoy while remaining open to new and exciting areas on offer at M&G Plc.

You will be placed in a team one of the following areas:

UK Wholesale sales: this team leads the sales process with our UK wholesale clients (comprising discretionary fund managers, fund of funds, banks, family offices, platforms and advisers). As appropriate, this will include some exposure to clients, and learning about how the sales process works.

UK Institutional sales: this team leads the sales process with our UK institutional clients (comprising pension funds, insurance companies and investment consultants). The work will involve working with the sales support team and gaining exposure to a wide range of investment capabilities and supporting client activity, learning how the sales process works.

Strategic Planning and Business Management: this team leads strategic planning projects across the asset management business (examples could include profitability analysis, business plan support, geographic expansion reviews). The placement will provide the opportunity to take ownership of key areas of analysis and developing solutions and proposals on projects, and will also involve some time in the Distribution Management office, gaining exposure to the business management activities of the distribution team.

Product Development: Product development leads the design and launch of new products for asset management. The placement will involve working on new initiatives as part of the team (either on the wholesale or private asset side depending on what initiatives are underway at the time) and also gaining an understanding of activities that also sit in the team such as product governance.

Investment Specialists: The Investment Specialists team bridges the gap between the investment team and the rest of the business. Working closely with fund management teams across asset classes, the role involves acting as a spokesperson for the investment team both externally and within M&G. The placement will involve ad hoc portfolio analysis for Fund Managers; coordinating investment team input to Marketing campaigns; delivering a short market update to sales teams; shadowing Investment Specialists in client meetings to learn about the fund range; attending meetings with brokers to hear market updates; market and competitor analysis tasks; learning how to use Bloomberg and fund data systems; helping design new materials to articulate the investment team message; drafting an article to be sent to the media on a topical area.

Who are we looking for?

We are looking for innovators, creative thinkers and hands-on individuals from any subject matter background, with a desire to learn and who have a genuine interest in financial markets. Candidates who succeed with us are self-motivated, capable of building and maintaining relationships and work effectively as part of a team.

We champion our ideas and are, at the same time, comfortable to have these ideas challenged. Candidates must be able to formulate their own opinions by thinking both analytically and critically about problems.

We cast our net wide as we want to recruit candidates from diverse backgrounds, including those from a broad range of degree disciplines. If this sounds like you, and you are a penultimate year undergraduate headed for a 2:1 at undergraduate degree level, then get in touch to start your M&G Plc journey.

We are unable to provide sponsorship for internships. However, if you're in full-time education in the UK under the Tier 4 (General) category, current regulations may permit you to take on temporary employment during holiday periods or as part of your studies.

At M&G Plc Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identify, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.

Role Details

  • Start date: 20 June 2022
  • Salary: Highly competitive
  • Location: London

How to apply

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Applications may close before the deadline, so please apply early to avoid disappointment.

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