Customer Innovation Internship (Scotland)

by M&G plc

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Deadline: 26th November 2021
Salary: £28,000
Length: Internship (1-4 Months)
Roles: Business Management, Consumer Products/FMCG, Information Technology, Sales
Location: Scotland
City: Edinburgh or Stirling

Customer and Distribution Internship (Scotland)

We invest across a range of asset classes to best manage the long term savings of millions of people across the globe. No investment area is left untouched, with curious, creative and intelligent investment decisions being encouraged at all levels.

The customer sits at the heart of M&G Plc’s business model and diversity of thought is an essential factor in ensuring investment success.

Creating an inclusive culture at M&G Plc is critical to our success. We believe that this means promoting respect, developing talent, protecting our people and valuing our differences. We are proud to employ people from a wide range of backgrounds, experience and skillsets.

What is the Customer & Distribution Internship Scheme?

The scheme consists of an 8 week immersive dive into the world of our customer and client activities which includes insight sessions on the M&G Plc business units to provide a wide base of exposure within the company. Customer & Distribution interns can also attend specific business info sessions to enhance their learning and ensure they have the opportunity to discuss day to day activities and gain insight into the lives of our highly successful wealth, digital and marketing professionals. Each intern will be allocated a buddy from our graduate cohort who will provide informal support and promote integration with the M&G Plc family. You’ll also have the opportunity to attend networking and social events which are essential for getting to know colleagues across the business encouraged at M&G Plc.

What will you do?

You will learn from our industry leading professionals and will be encouraged to present your own views and ideas. Interns at M&G Plc make valuable contributions to the teams they work in and will be involved in a variety of activities focussed on our customers and clients. The nature of the work will vary dependent on the business area and team that you are placed with, but through collaboration with your assigned manager there is always opportunity to tailor the internship to the areas you are most keen to experience while remaining open to new and exciting areas on offer at M&G Plc.

You will be placed in a team one of the following areas:

Brand & Marketing: A Global Marketing function, we inspire people to plan for a better future and choose M&G Plc to make it happen. Our Global and UK Channel Teams deliver high-value marketing activity and campaigns to meet the diverse needs of our customers and clients around the world, supported by Centres of Excellence that drive the overall strategy, brand, digital enablement and risk and controls. There are a range of projects you could be involved in from assisting on new marketing campaigns for our flagship PruFund to engaging in reviewing the success of our campaigns and agreeing strategies to refocus and improve them.

Wealth: M&G Wealth is a new but key area of the business, combining our Platform, Advice and distribution functions for the UK market. Customers and advisers sit at the heart of our business as we look to develop innovative solutions and grow the business. You will have the opportunity to work in one of our Wealth teams and be involved in a range of projects based on critical and meaningful business requirements. You could be supporting one our sprints using Agile methodology, learning from our industry leading advice professional and presenting your own view and ideas, and understanding operations environments, seeing the ‘front line’ in action to provide critical foundation insight and experience.

Digital: The Digital area works right across the business to ensure the technology we develop opens new opportunities or solves valuable problems for customers, advisers and M&G. The teams cover user experience & research, service design, and digital product management – everything required to uncover new hypotheses and problems, take them through customer-centric design and support the delivery into the hands of our customers. You could be involved in speaking to our customers to uncover new opportunities, understanding the challenges our colleagues face, or investigating new innovations we can bring to M&G. You will learn about the lifecycle of digital products and how to go from an idea to something that is making the lives of real customers better as well as making a positive impact on the planet through sustainability.

Who are we looking for?

We are looking for innovators, creative thinkers and hands-on individuals from any subject matter background, with a desire to learn and who have a genuine interest in making saving and investing simple and rewarding. People who are committed to making a difference for our customers and the planet. Candidates who succeed with us are self-motivated, capable of building and maintaining relationships with colleagues in the UK and overseas and work effectively as part of one global team.

We champion our ideas and are, at the same time, comfortable to have these ideas challenged. Candidates must be able to formulate their own opinions by thinking both analytically and critically about solutions.

We cast our net wide as we want to recruit candidates from diverse backgrounds, including those from a broad range of degree disciplines. If this sounds like you, and you are a penultimate year undergraduate headed for a 2:1 or above at undergraduate degree level, then get in touch to start your M&G Plc journey.

We are unable to provide sponsorship for internships. However, if you're in full-time education in the UK under the Tier 4 (General) category, current regulations may permit you to take on temporary employment during holiday periods or as part of your studies.

At M&G Plc Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identify, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.

Start Date – 20 June 2022

About M&G plc

We’re a leading savings and investments business, formed in 2017, through the merger of Prudential plc’s UK and Europe savings and insurance operation and M&G, an asset management company. M&G plc has more than 5.5 million individual customers and clients in 28 countries. In total, we have £339 billion assets under management and administration (HY 2020).

Our growth strategy for the savings and asset management business is to take our range of investment solutions and scale them in our chosen markets. International growth will be focused and accompanied by our customary discipline on capital management.

Prudential UK is one of the UK’s leading Life and Pension companies. In the UK, Prudential manages £51 billion of savings on behalf of individual customers.
M&G Investments has been helping its customers to prosper for nearly nine decades for putting investments to work. Its investment solutions span equities, fixed income, multi asset, cash, private debt, infrastructure and real estate.

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