The primary purpose of the Programme Support Officer is to support all ICMM programme areas, through providing cross-programme research and administrative assistance so that ICMM can effectively deliver its work plan. This full-time role starts in mid-2021 and lasts 10 to 12 months.
The Programme Support Officer reports to a programme manager.
The position is based in Central London with the possibility of very occasional international travel. This is subject to the lifting of COVID-19 restrictions which have obliged all ICMM staff to work from home since March 2020.
The Programme Support Officer will fulfil the following responsibilities in agreement with his or her line manager
A: Management and administration
Responsibility: Develop a basic understanding of all areas of ICMM’s work plan and current priorities and issues.
Activities/performance indicators: All work reflects this understanding and is timely and of high quality.
Responsibility: Develop skills and knowledge to provide effective support across programmes on issues relating to budgets and events organisation.
Activities/performance indicators: Relevant meetings held with directors/ managers, training workshops (as appropriate) are attended.
Responsibility: Support preparation for and successful running of the ICMM bi-annual members meetings (BAMMs) - where the staff of ICMM meet company and association members’ representatives
Activities/performance indicators: Prepare presentations to enable successful BAMMs.
Responsibility: Support team members in administrative tasks, such as purchase orders, supplier assessments, output tracking and update ICMM’s website and extranet.
Activities/performance indicators: ICMM procedures/forms completed accurately/punctually; relevant website and extranet sections are up to date
B. Relationship Management
Responsibility: Develop an understanding of relationships with members and relevant external organisations, and help to manage existing relationships.
Activities/performance indicators: Effective relations are maintained in support of allocated responsibilities and feedback is positive.
Responsibility: Engage constructively and supportively with ICMM staff, especially on cross-cutting responsibilities
Activities/performance indicators: Engagement with other staff is positive and effective.
C. Programme plan, budget, outputs and results
Responsibility: Support effective budgeting and financial monitoring across programmes, by undertaking ad hoc tasks and analyses of areas of interest or concern.
Activities/performance indicators: Budget and other management information accurately recorded and programme directors/managers advised if problems arise.
Responsibility: Contribute to the planning, logistics and execution of activity-based events (e.g. workshops or external meetings) across ICMM’s work programmes, subject to sufficient knowledge and experience
Activities/performance indicators: Contribution (e.g. event planning, logistics and evaluation process) receives positive feedback from team/ activity lead.
Responsibility: Support high-quality, punctual delivery of ICMM’s work plan, through desk-top research, analysis of members’ sustainable development reports and involvement in projects or other initiatives.
Activities/performance indicators: Reliably deliver work to a high standard and in a timely manner.
The items listed below are possible examples of the above:
Responsibility: Preparation of financial analysis of divergences between budgeted and actual programme costs
Activities/performance indicators: Key issues are identified and reported to relevant team member(s)
Responsibility: Act as liaison between ICMM working groups and/or external experts and consultants, collating comments on relevant documents.
Activities/performance indicators: Comments are collated and reflected in a timely way that enhances the relevant documents.
Responsibility: Support the relevant activity lead with the organisation of meetings and conference calls (e.g. with relevant working group or service provider) and produce summary notes.
Activities/performance indicators: Notes are produced in a timely manner and are accurate and well-presented. Feedback from relevant working groups is positive.
Responsibility: Support the Communications team in developing and planning external and member messaging
Activities/performance indicators: ICMM publications, social media content, op-eds, blogs and press releases are compelling, accurate and timely.
Responsibility: Support the relevant activity lead to create, implement and manage appropriate service provider agreements from initial ‘Terms of Reference’ to contracts and invoices; keep appropriate records and correspondence.
Activities/performance indicators: Service providers are contracted, effectively managed and good value-for-money achieved; results are efficiently tracked.
Responsibility: Undertake other duties as required and as agreed upon with line manager.
Activities/performance indicators: Agreed on objectives are achieved.
ICMM is an international organisation dedicated to a safe, fair and sustainable mining industry. We serve as a catalyst for change, enhancing mining’s contribution to society and believe that only by mining with principles can the mining and metals industry contribute to sustainable development and protect the planet
The International Council on Mining and Metals (ICMM) is a CEO-led collaborative of 27 of the world’s largest mining and metals companies as well as over 30 national and regional mining associations and global commodity associations. Members employ some 1 million people of the 2.5 million in the full sector. Collectively they operate 650 sites in 50 countries.
To apply for this role please send your CV and cover letter to Duncan.email@example.com.