Customer & Marketing Operations Placement

by Travelport

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Job Details

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Deadline: 25th January 2020
Salary: £19,000
Length: Placement (10 Months+)
Roles: Data Science, Customer Service, Information Technology, Market Research
Location: London
City: Slough

Customer & Marketing Operations Placement

Are you looking for an internship like no other? Keen to be part of fascinating projects? Do you feel passionate about delving into the research and analysis of performance trends? If so, then we could be the place for you.

As a Customer & Marketing Operations Intern at Travelport, you can thrive in the exciting world of Travel Tech!

Travel is a $7 trillion industry – and Travelport is at its heart, powering the experiences that the world’s leading travel companies provide. Our platform enables travel providers, travel agencies, corporations and developers to search, share, buy and sell travel. We connect travel providers with online and offline buyers in a proprietary B2B travel marketplace.

Come and join our mission to make sure that every trip is powered by Travelport!

Role & Team

You will come on board at a truly exciting time, and as a member of the Data Analytics Team, you will play a pivotal and crucial part in continually improving intelligent databases while working with colleagues from a variety of teams in numerous locations across the globe!

This Data Analytics Internship will involve…

  • Researching and analyzing raw data to identify key performance trends
  • Researching and analyzing individual airline performance, with a focus on elements such as number of bookings, country of sale, ticket value, route popularity and whether bookings were made through Travelport systems or those of our competitors
  • Analyzing and reporting on commercial agreements
  • Reporting on company products using in-house systems and making recommendations based on your findings
  • Identifying company trends, standard methodology, benefits and deficiencies, and presenting findings optimally
  • Using raw data to build versatile Excel models, in order to produce detailed reports
  • Using attention to detail to then highlight potential anomalies in the structure of data and when reporting
  • Working with colleagues from various teams, based in the 4 primary regional hub locations (UK, Atlanta/Denver, Dubai, Singapore/Sydney) and other global locations

Come and join us…

To ensure we achieve our goal, you will join us in embracing our core values;

  • Be a player, not a spectator; You will take ownership and make things happen.
  • Think we, not me; We are One Travelport, collaborating to succeed.
  • Keep it simple; We’re straightforward and easy to do business with.
  • Build for tomorrow; You will challenge the norm, aim high and lead change.

You’ll be an innovator, hardworking, accountable and solutions focused, not to mention adaptable, hungry for a challenge and an individual who thrives on partnering. All these combined with the below capabilities are what will make us such an ambitious and compelling organisation.

What is Travelport looking for?

  • Be working towards a 2:1 or above in a relevant degree
  • Have a strong interest in data analysis
  • Be proficient in Microsoft Office, in particular, Microsoft Excel
  • Be able to work independently
  • Be able to work effectively with colleagues
  • Have a high degree of numerical accuracy
  • Be well organized with the ability to multi-task
  • Have excellent written and verbal communication skills
  • Be proactive and resourceful, with an enthusiastic and driven approach
  • Be able to deal effectively with a steep learning curve
  • Have strong attention to detail

About Travelport

Travelport, listed on the New York Stock Exchange with revenue exceeding $2.3bn in 2016, is the world’s only true Travel Commerce Platform, providing distribution, technology, payment and mobile solutions for the global travel and tourism industry.

With a presence in over 170 countries, our platform facilitates travel commerce by connecting the world’s leading travel providers, such as airlines and hotel chains, with online and offline travel buyers. Travelport enables real time access to fares from approximately 400 airlines globally, including low-cost carriers and flagship carriers such as British Airways and Delta Air Lines. In addition, it provides the inventory of over 650,000 unique hotel properties, over 35,000 car rental locations, cruiseline and tour operators and major rail networks.

If you have any questions or queries, please email internship@travelport.com

How to apply

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