IT Support Placement

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IT Support Placement

We are looking for an exceptional team member to support the MIS IT EMEA; they will work in the EUS (End User Support) team, learning IT Support across all Level2 IT tasks and activities. MIS are responsible for supporting the day to day activities of the Zebra staff in EMEA in all sites but specifically in Preston

Activities include: Customer Facing, Managing Ticket Queues for PC/Desktop Support and Telephone / Mobile Phone support, working with all countries where Zebra staff are located, working with the MIS EUS team members in EMEA (located in UK, CZ, France, Netherlands, Russia and South Africa).

Some duties include –

• Working closely with Zebra Staff both on the telephone and face to face
• Using Service Now ticketing system to understand review and resolve user issues, incidents and problems
• Cross-functional learning opportunities with MIS and Business customers
• Building PC’s / Desktops for Zebra staff
• Ordering and managing delivery of mobile phones to Zebra Staff
• IT Audits of stock and new orders

Qualifications needed for IT role –

• Some experience in IT support and understanding of IT preferable
• Current University student studying for an Undergraduate Degree within a Technology vertical
• Excellent written and verbal communication skills, good listening and presentation skills
• Must be able to effectively coordinate across various groups and functional teams both inside and outside of the business.
• Self-starter who enjoys working in a team to accomplish goals

About Zebra Technologies

Zebra Technologies is a global leader within the High-Technology arena. With the most recognized brand in the automatic identification industry and the most complete product line, Zebra is dedicated to transforming our clients’ business through innovative products, reliable services and – most importantly – our committed employees. Our solutions are used to improve business processes, increase productivity, improve quality, lower costs and strengthen security.

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