IT Operations Placement (London)

Job Details

View similar jobs

IT Operations Placement (London)

Role Requirements: Second Year Undergraduate Student at a UK-based University, predicted a 2:1 or above in a Computer Science/Electrical Engineering – or related degree.
Duration: 12 months, commencing Summer 2020

As Egress Software Technologies continues its path of exciting growth, we are offering the exceptional opportunity to join our Operations team. This candidate will be an undergraduate student looking to undertake a 12-month placement in our Operations department as part of their university degree, commencing Summer 2020.

Our Placement Community consists of ambitious team players with excellent interpersonal skills and a get-up-and-go attitude. Our fast-paced growth and unique company culture welcomes new employees and inspires them to thrive.

This role will be based at Egress’ headquarters, in and amongst many other technical organisations in Old Street, London – right in Central London and a stone’s throw away from trendy Shoreditch!

What would I be doing as IT Operations Placement?

Our Internal Infrastructure (IT Internal Support) team is charged with designing, maintaining and developing our internal IT infrastructure – both on-site and cloud. Covering over 200 employees in all of our offices. The team supports a mixture of desktop operating systems, on-premise and public cloud servers and cloud-based applications such as Office365. You will report to the IT Manager/Technical Operations Manager.

Your main responsibilities will be:

• Addressing internal support tickets made by employees
• Supporting desktop operating systems - Windows 10, Linux and Mac OS
• Supporting on-prem and cloud IT server infrastructure - Windows 2016 and Centos 7
• Troubleshooting networking and VPN issues
• Supporting all employee devices (mobile phones, laptops, desktops) as well as the IP-based office phone systems
• Supporting other internal applications – e.g. Salesforce, Zoom Video Conferencing, Office365
• Driving the onward enhancement of the Egress IT Infrastructure - by contributing to project-based work, e.g. the hardware upgrades/migration, rolling out new services

Who is Egress looking for?

This role is suited to a current second year Computer Science/Electrical engineering (or related subject) student with a solid technical background in desktop applications and networking, who has a strong desire to succeed and pursue a career in Internal Infrastructure Support. We seek candidates who thrive on challenges and constantly seek to extend their technical portfolio.

To protect the wellbeing of our employees, our company policy states that all employees must live within a 90-minute commute or be willing to relocate for the year.

The ideal candidate will have:

• An analytical mind, and able to use tools such as Excel (for example Pivot tables) to turn data in to meaningful information to management
• A basic understanding of networking (IP addresses and DNS)
• The ability to work on complex problems, applying a logical investigative approach to solving problems
• Good communication skills to work in remote teams
• A basic knowledge of scripting (e.g. Bash or Powershell)
• A basic knowledge of operating system administration (Windows and/or Linux)

What rewards and benefits would I get in this role?

The base salary for this position is £18,000 per Annum. If you manage to impress us throughout the duration of your placement year, it is possible you could be offered a permanent Graduate position.

Employee benefits include:

• 25 Days Annual Leave
• Free Breakfasts
• Rooftop Bar
• Monthly Fully-funded Office Socials e.g. Trampolining, Bowling, Sports Day, Pub Quiz etc .
• Invite to our Annual Employee Kick-Off Event – overnight trip away to a UK resort, all meals and accommodation paid for
• Free Fruit
• Pool League
• Discounted gym scheme
• Free Eyecare Vouchers
• RAC Discounted Breakdown Cover
• Company Sports Teams
• Friday Beer O’Clock
• Internal Recognition Scheme
• Cycle to Work Discount Scheme
• Charity Events
• White Collar Factory Office Perks e.g. Discounted Theatre and Concert Tickets
• Access to running track on the rooftop of the White Collar Factory

About Egress

Egress Software Technologies (est. 2007) is an award-winning provider of data encryption services designed to secure all forms of electronic information via a single platform. Egress’ encryption services are currently trusted globally by over 2000 enterprises, across multiple sectors. We're proud of our award-winning technology which has been recognised as the very best in the business. At the 2018 Computing Security Awards we were named 'Encryption Solution of the Year' and ‘Cloud Security Solution of the Year’, as well as ‘Best Public Sector Project’ at the UK IT Industry Awards. In the past year we have brought on 100 people into our 250 people organisation, and growth is set to keep going across our five offices in London, Sheffield, Boston, Toronto and Amsterdam. Our success in hiring graduates, placement students and apprentices was recognised at the Rate My Placement 2018 National Undergraduate Employability Awards, where we were shortlisted for the 'Best Small to Medium-sized Employer'.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications without a Cover Letter WILL NOT be considered.