Front Office Hotel Operations Placement

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Front Office Hotel Placement

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry? We are Hilton! We are Hospitality!

We are offering a range of opportunities for undergraduates to experience our hotel operations first-hand over the course of a 12 month placement. The placement opportunities available span the UK& Ireland, with a vast range of different brands, locations and departments available.

Hilton Work Perks

All of our UK internships are fully paid and you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy intern!

Front Office Internship

Hilton's Front Office teams are responsible for every guest's first impression when they walk through the doors of our hotels. As a Front Office Intern, you will be able to develop excellent customer service skills through regular guest interaction. You will be the face of our hotel and will ensure a memorable reception experience for Guests.

Some of your responsibilities will include the check in and check out of guests, dealing with guest enquiries, informing guests about hotel room categories, room rates, packages, promotions and other hotel facilities as well as maximizing room occupancy and using up-selling techniques to promote hotel services and facilities.

We offer great front office learning experiences in the following properties, divided per region:

Greater London:

• Conrad St. James
• DoubleTree by Hilton Tower of London
• DoubleTree Docklands Riverside
• Hilton London Canary Wharf
• Hilton London Metropole
• Hilton London on Park Lane
• Hilton London Wembley
• The Waldorf Hilton
• Hilton Syon Park

Midlands:

• Hilton East Midlands Airport
• Hilton Puckrup Hall

South of England:

• Hilton Southampton Ageas Bowl
• Hilton Brighton Metropole
• Hilton Reading
• Hilton Bracknell
• Hilton Cobham
• Hilton Avisford Park

Wales:

• Hilton Cardiff

North of England:

• Hilton Manchester Deansgate

Ireland:

• Conrad Dublin

Scotland:

• Waldorf Astoria Edinburgh - The Caledonian

What are we looking for?

As with any job, we do have certain criteria that you will need to meet in order to be considered for one of our fantastic hotel based internships. These are detailed as follows;

• Must be in your second year of undergraduate study at the point of application
• Must be able to start in July 2020 and available for the full 12 months.
• Must be eligible to work in the UK. If you area non-EU national then you will need to be studying at a UK university in order to be eligible to undertake a placement here.
• Motivated, ambitious and resilient
• Passionate about building a career within the hospitality industry
• Able to demonstrate an exceptional level of customer focus
• Must be willing to do shift work, which might include working unsociable hours

About Hilton

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 5,750+ properties in 113 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 17 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognised hotel brand in the world.

We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate, and for the last three years we have been voted by UK students as the most popular Graduate Recruiter in the Hospitality, Leisure and Tourism sector.

How to apply

To apply for this role and to find out more, please click on the apply button.