Technical Support Engineer Associate – Placement Student

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Technical Support Engineer Associate – Placement Student

SAP is looking for passionate, motivated and articulate second year students, currently on course for a 2:1 degree with a keen interest in working in a fast-paced, exciting environment. SAP guarantees world class experiences and development for all our interns, providing a dynamic setting, with exposure to the full employee lifecycle. With opportunities to be involved in ground-breaking projects across global teams, a placement year with SAP enables inquisitive, focused and creative interns to flourish.

The Role

As a placement student with us you would join our highly trained engineers in helping to support some of our largest customers, found in the Fortune 100 list. You will use your knowledge, problem solving and soft skills to meet rapidly evolving customer requirements and provide solutions or workarounds to the customer’s technical problems. In addition, you will also get exposure to emerging cloud technologies.

Day to day tasks will include:

• Perform root cause analysis (e.g. research, reproduce, troubleshoot).
• Develop workarounds for new problems, creating and maintaining knowledge.
• Collaborate and contribute to Support Team infrastructure tools and processes.
• Engage actively in creating test and sandbox environments to support challenging and complex customer requests.
• Help to shape the future of Product Support

Placement students will also be a part of the ‘Next Generation of Support Transformation’, which targets involvement in activities and projects, to provide a challenging experience with global impact. SAP supports multiple areas within advanced enterprise application software, and therefore provides fantastic exposure to a wide variety of SAP and partner technologies. In addition, you will get involved in other enrichment activities ranging from employee engagement, innovation and recruitment.

Role Requirements

• Strong problem solving and analytical skills
• Good communication and interpersonal skills
• Some familiarity in networks, databases, operating systems (Windows & Linux)
• Passion for technology and constant learning
• Creative thinking
• Be a team player

Additional Benefits

• 25 days holiday with an additional day off for your birthday
• 5-day study leave
• Free on-site lunch and subsidised Costa coffee
• Free on-site employee gym at our Clockhouse Place Office
• Diverse, vibrant and relaxed office environment
• ‘Appreciate’ financial reward scheme
• On-going training and buddy mentoring scheme
• Employee engagement activity days
• Sporting opportunities, e.g. football and netball clubs
• Volunteering and charity opportunities
• Laptop and other SAP equipment provided

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About SAP

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees.

We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift-up societies and sustain our environment. Because it’s the best run businesses that make the world run better and improve people’s lives.

How to apply

To apply for this role and to find out more, please click on the apply button.