Hospitality Placement in Darwin, Australia at StudentUniverse

Placement (5-9 Months)
Application Deadline
31st May 2019
Rest of the World
Darwin, Australia
Salary Band
£24,000 - £25,999
Role May Involve
Customer Service Leisure and Hospitality Logistics and Operations

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Hospitality Placement in Darwin, Australia

The Melaleuca on Mitchell Darwin YHA is Darwin's best Backpacker hostel, located on Mitchell Street right in the heart of the city allowing for easy access to all of the shopping, dining and awesome nightlife that Darwin has to offer. All of our rooms are spacious and clean with air-conditioning and fans, as well as individual security lockers for each guest. Female or Mixed dorms available on request, all at great prices!

The hostel boasts a leisure deck, with 2 fantastic pools and spa with waterfall, licensed poolside bar, darts and free wifi. The deck also has our self-catering kitchen with a laundry also for your convenience located on the 2nd floor sun deck. Chill out in the Netflix room.

Our Reception and Tour Desk staff assist in what to see and do around town and organise the trip of a lifetime for you to any destination Australia wide. Join one of the many weekly activities such as fishing, art tour and Saturday morning at Parap Markets. Regular free meal nights on the pool deck.

Our Workplace culture.

We pride ourselves on having a supportive, creative, professional and inclusive work environment, we live and breathe our company values which ensures a happy healthy workplace. We are a diverse mix off international travellers, international students and local staff, each of us brings something different to the table whether it is knowledge about the travel and tourism industry or experience in travelling within the youth sector either domestically or internationally. We ensure that all staff are trained in every area of the business, we empower staff to make informative decisions and staff are encouraged to develop new skills and share their expertise with each other.

We are looking for a customer service guru to join our team at Melaleuca on Mitchell Darwin YHA.

The duties include:

  • Check in and checkout of guests
  • Maintaining guest accounts
  • Taking reservations
  • Tours sales
  • Answering incoming emails
  • Assisting with all guest enquiries
  • Assisting in the Bar
  • Light cleaning duties
  • Taking guest out on activities and events

You will be

  • Enthusiastic about the backpacker industry;
  • Highly motivated;
  • Responsible and trustworthy
  • Computer literate/experienced working with reservation systems;

You will have:

  • Experience working in the hotel/hostel industry;
  • The skill to cope with a busy, but friendly and informal environment;
  • The ability to work independently and without supervision;
  • Exceptional customer service skills;
  • Excellent written and verbal communication skills;
  • The ability to deal responsibly and practically with a range of issues;
  • A professional and mature outlook
  • Current RSA certificate or ability to obtain one.

What we offer

  • Experience in the youth sector and travel industry
  • Staff perks like discounted accommodation and famil tours
  • Award rates, Hospitality Industry (General) Award 2010 [MA000009]

About StudentUniverse

One of the best things to do in Australia is a working holiday, and the Northern Territory is one of the country’s best regions in which to do that. Most travellers base themselves in either Darwin, close to highlights including Kakadu National Park, Litchfield National Park and Katherine Gorge, or Alice Springs, close to Uluru Kata Tjuta National Park and Kings Canyon. You’ll find heaps of employment options, covering everything from working with cattle in beautiful Outback ranches, or working with people in the buzzing lights of Darwin. It’s important to have a Working Holiday Visa, as this will give you permission by the Australian government to work for up to 12 months once you’ve entered the country.

There is plenty of work for skilled & non-skilled workers across the Northern Territory, and its status as a regional destination makes it easy for working holiday makers to extend their visa up to 12 months.

How to apply

To apply for this role and to find out more, please click on the apply button.