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The Desktop Support Engineering team is a pan European group of Engineers responsible for the day to day support and maintenance of the IT infrastructure required for Rental Station and HQ-based users to consume and operate the standardised IT Services. The majority of tasks that require hands on work, or site attendance by an Avis Budget EMEA employee will be the responsibility of the Desktop Support group either delivered directly, or in conjunction with a supplier or partner.
Under the identity of One IT, Avis Budget EMEA has standardised its IT infrastructure environment such that over 80% of employees work from a Thin Client device and all IT services have been standardised and are delivered from a centralised data centre based in the UK. The IT organisation is structured in a Shared Services model based in the UK and Hungary to deliver and manage these services in a highly controlled and process-driven manner achieving both SOX and PCI compliance.
Members of the Desktop Support Engineering group may be located in a specific country, however it is the responsibility of the group as a whole to support the overall Avis Budget EMEA network of locations, therefore depending on requirements, coverage or specific needs, Desktop Support team members may routinely operate across multiple countries.
Your key responsibilities will be:
We are looking for you to have proven experience of managing and troubleshooting end-user IT hardware, and ideally hands-on experience of network patching and routine configuration of Local Area networking devices.
We don’t just rent cars. We’re changing the way people move. Across our world-famous brands – Avis, Budget, Zipcar and Payless – we’re leading the way for the global mobility industry. We’re continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before. We’re looking for the very best talent to help us do it, and in return we offer a fast-paced and collaborative working environment, where we’re committed to fostering innovation and putting the customer at the heart of everything we do.
To apply for this role and to find out more, please click on the apply button.