Total Customer Experience Placements at Renault

Placement Year (10 Months+)
Application Deadline
1st February 2019
East of England
Maple Cross, Hertfordshire
Salary Band
£18,000 - £19,999
Role May Involve
Business Management Customer Service Marketing

Connect with this company

“I feel as though my placement year at Renault is not only a fantastic paragraph to add to my CV. It's also allowed me to develop a variety of professional and personal skills that make me very excited for what's to come in my career.…” - Read full review

- 48 reviews

Total Customer Experience (TCE) Placement

A placement student within Renault UK is treated as part of the team from day one, given a real job with real responsibilities. Our work placement program offers 12 months of insightful and structured work experience, with the aim of developing students capabilities to the fullest through project work, regular feedback and the opportunity to contribute your ideas.

At Renault we understand the importance of the customers experience and we pride ourselves with our outstanding service. The TCE department drives improvement in customer satisfaction across the business, improving both brand perception and loyalty. You will collaborate with other departments, the dealer network and external suppliers to improve the customer service that we offer. Working in a dynamic, customer faced department there are numerous opportunities and functions to be involved with, in a placement you could be bringing the voice of the customer into the business, exploring ideas about how Renault could improve the customer experiences or supporting management on key customer relations projects, all with the aim to bring a customer first mentality to the way that we do things.

What we’re looking for

Groupe Renault are on a mission to recruit students with a passion for business, who can show their enthusiasm and are willing to share their ideas to add the value of our business. We have created a working environment where you will have the opportunity to work openly with people who have a wealth of experience and are willing to support you on the first steps of your career. We aim to make your placement year one to remember!

About Renault

Groupe Renault enjoys an enviable reputation for forward thinking and is proud to be responsible for such innovative and mould-breaking cars. We are continuing to focus on what we do best, delivering innovative vehicles with a touch of French flair.

In the UK we are responsible for the sales and marketing of the Renault brands, of which our people and the teams ensure the success of through innovation, passion and collaboration. Renault embrace a relaxed and open culture which is reflected in the way we operate with our business casual dress code and flexible working. We are looking for students to immerse the Renault Way, offering diverse skills and fresh minds to ‘Move our World Forward’.

How to apply

To apply for this role and to find out more, please click on the apply button.