Associate Technical Support Engineer Placement

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Associate Technical Support Engineer Placement

The world’s largest provider of Enterprise Application Software, are looking for passionate, motivated and creative second year students, who wish to join a team of technical experts, and embark on a journey that aids the operation of multiple businesses globally. SAP’s software solutions have contributed in helping some of the biggest Fortunes 500 companies to invent, commercialize and mainstream products and services within the global economy. SAP provides a highly competitive and dynamic setting, with exposure to the full employee lifecycle; engineers are encouraged to drive innovation, and therefore benefit from the unique opportunity to practice their ideas, to improve existing strategies and employee engagement. As a result, a placement year with SAP enables inquisitive, focused and creative interns to flourish.

The Role

As an Associate Technical Support Engineer, you will be pivotal in using elite problem-solving and customer interaction skills, to meet rapidly evolving customer requirements and provide a working solution to the customer’s technical problems.

You will:

• Perform root cause analysis (e.g. research, reproduce, troubleshoot).
• Develop workarounds for new problems and maintain the willingness to learn.
• Collaborate and contribute to Support Team infrastructure tools and processes.
• Engage actively in creating test and sandbox environments to support challenging and complex customer reproductions.

Interns will also be a part of the ‘Next Generation of Support Transformation’, which targets involvement in activities and projects, to provide a challenging experience with global impact. SAP supports multiple areas within advanced enterprise application software, and therefore provides fantastic exposure to a wide variety of SAP technologies; this comprises three main technical areas being Business Intelligence (BI), Enterprise Information Management (EIM) & Enterprise Data and Mobility.

Role Requirements

• Excellent problem solving and analytical skills.
• Outstanding communication and interpersonal skills.
• Superb organizational and ‘follow through’ skills.
• Some familiarity in networks.
• Good knowledge of Windows, Unix or Linux operating systems
• Passion for technology and some familiarity with programming languages such as JAVA/C+

Additional Benefits

• 25 days holiday with an additional day off for your birthday
• 5-day study leave
• Free on-site lunch and subsidised Costa coffee
• Free on-site employee gym at our Clockhouse Place Office
• Diverse, vibrant and relaxed office environment
• ‘Appreciate’ financial reward scheme
• On-going training and buddy mentoring scheme
• Employee engagement activity days
• Sporting opportunities, e.g. football and netball clubs
• Volunteering and charity opportunities
• Laptop and other SAP equipment provided

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About SAP

SAP is a world leader in business enterprise software; nearly 404,000 companies in every industry across the globe are using SAP software right now to improve their business process. By helping to manage their flow of information, SAP empowers people and organisations to work together more efficiently and use their business insight to become the best run organisations.

How to apply

To apply for this role and to find out more, please click on the apply button.