Project Support Specialist - Industrial Placement - Glasgow

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Project Support Specialist - Industrial Placement - Glasgow

Job purpose

To support the development and improvement of our enquiry management as part of our Modern Retailing programme. Working with our Sales Support Manager and General Sales Manager, the Specialist will cover a number of areas including project planning, customer research/experience, and retail practice. The role will involve following process and procedures in quality controls, ensuring we achieve both the client’s and Audi’s standards. You will also be responsible for building relationships with the wider divisional management to share best practice and support in our other Centres.

Key responsibilities

• Developing and maintaining professional, effective business relationships, within our company, our customer base and Audi
• To analyse enquiry levels, appointments booked and attendance rates and identify relevant opportunities
• Explore best practice in enquiry management
• Using research and data gathered recommend improvements to processes and support implementation ensuring all decisions are focused on delivering the best experience to our customers
• Gain an understanding of the sales process, monitor performance in areas such as profitability and sales performance.
• Identify improvements from a customer and commercial perspective, and drive improved loyalty and retention.
• Build relationships with key stakeholders and customers, face to face and via other communication routes, to ensure we meet required standards of both Audi and our customers

Eligibility criteria

• Have the right to work in the UK
• Studying relevant degree subjects working
• 2:1 Expected grade

About Audi

Translated as “progress through technology”, our famous brand statement encapsulates our vision: to shape the future of premium mobility through continuous innovation.

Our focus is on the technologies of the future. With significant investment into Artificial Intelligence, Connected Cars and our e-tron electric mobility technology, Audi is leading the way with exciting new innovations and production capabilities.

But being at Audi is about more than just being at the vanguard of technology. It’s about experiencing the very human traits of enthusiasm, pioneering spirit and passion. Our maxim is to keep moving forward, to think ahead and to act consistently. To seize every challenge and to live the values of ‘Vorsprung durch Technik’. It really is an incredible time to be joining our renowned brand.

How to apply

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