Customer Experience Specialist - Industrial Placement - Hitchin
by Audi
Job Details
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Customer Experience Specialist -Industrial Placement - Hitchin
Job purpose
To create and develop a strong, stable and sustainable business environment which maximises customer/employee attraction and retention. To be able to produce as a minimum budgeted levels of profit and return on investment.
Promote a culture where everyone takes ownership for the customer experience and is passionate about working for Jardine Motor Group.
Key responsibilities
- Ensuring the team provides the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service protecting and quality image of the Company
- Understand who our customers are, what brought them to the brand and Jardine Motor Group, their intent and timeline to purchase, creating a strong Customer Profile
- Manage and enrich ongoing relationships via proactive communication, product updates and information provision
- To support the centre in maintaining close liaison with customers to ensure maximum customer retention
Eligibility criteria
- Have the right to work in the UK
- Studying relevant degree subjects working
- 2:1 Expected grade
About Audi
Translated as “progress through technology”, our famous brand statement encapsulates our vision: to shape the future of premium mobility through continuous innovation.
Our focus is on the technologies of the future. With significant investment into Artificial Intelligence, Connected Cars and our e-tron electric mobility technology, Audi is leading the way with exciting new innovations and production capabilities.
But being at Audi is about more than just being at the vanguard of technology. It’s about experiencing the very human traits of enthusiasm, pioneering spirit and passion. Our maxim is to keep moving forward, to think ahead and to act consistently. To seize every challenge and to live the values of ‘Vorsprung durch Technik’. It really is an incredible time to be joining our renowned brand.
How to apply
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