Customer Relationship Management (CRM) Placement
by The Body Shop
Job Details
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About The Body Shop
Inspirational people are at the core of our success. We are a family of bold, unique and passionate employees who make The Body Shop a dynamic and exciting place to work – believe us when we say there is never a dull day here.
When you come into work on a Monday you can guarantee that your week will be filled with celebrations of TBS’s successes, freebies, office parties, team lunches, invites to talks of TBS’s latest global adventures… plus any excuse for free cake. This is just the start, wait until you find out what you’ll get up to in your exciting new role…
Customer Relationship Management (CRM) Placement
Customer Relationship Management (CRM) is at the heart of all retail businesses and is the way we interact with current and potential customers. As part of the CRM team, you will play a valuable role in supporting communications and events through our customer loyalty programme, as well as reporting on customer loyalty data – the heart of our decision making.
Your Role
Each day will bring exciting new tasks within CRM, no two days will be the same. You will work collaboratively with different functions, as well as develop material and reports internationally. You will develop and execute our multichannel, targeted direct marketing campaigns and CRM projects. The Body Shop are keen to drive growth within our expanding customer loyalty database and therefore our placements within CRM will help create direct mail and SMS/Push marketing campaigns, as well as work with our in-house Design Studio to produce creative assets.
To be a hero within CRM, you must have a great attention to detail and be a confident undergraduate who won’t be afraid to run feedback calls with our international markets and attend ‘Event Activation Meetings’. Our CRM roles also require analytical skills as you will be using our CRM database to analyse the success and learning’s of our campaigns, developing an understanding of trends and providing insights.
Want to join TBS global family?
If you are a savvy shopper with great attention to detail and eager to learn how customer data can drive business decisions, you will fit in perfectly into a placement within CRM. In return for your contribution to the success of TBS, you will get the responsibility, training and respect of a full-time employee (you will be doing a hell of a lot more than making tea). You will also get a salary of £16,000-£18,000, 23 days holiday plus bank holidays, 50% off TBS products, discounted cinema tickets, 3 paid days to spend volunteering, free gym vouchers and £100 to spend on learning new skills or on fitness and wellbeing.
How to apply
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The deadline has expired
We still have opportunities just like this one ready for you to apply.