Customer Experience Student Placement

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About TNT

Every day, we go to great lengths to connect people and businesses all over the planet. Delivering millions of parcels, documents and freight consignments with care and attention - because we understand how important each and every parcel is to each of our customers.  Employing over 9,000 people in the UK markets, we know that our people are at the heart of what we do. As a business we invest heavily in our employees, taking seriously the responsibility of developing them.
 
At TNT, we strongly believe that performance is realised through people, and the innovative culture here reflects that.

We are looking to grow our teams by taking on individuals who can share their innovation, enthusiasm and drive in specific business areas. This programme will give you the confidence to walk away knowing you have made a positive impact and change in our organisation.
 
This is a great opportunity to work within a global organisation going through huge amounts of transformation and change.

Customer Experience Student Placement

We have an exciting future ahead, with our focus on continuing to build on the success of our service offering whilst also working to drive efficiency throughout all of the processes in our business, and that’s where you come in.
 
An exciting opportunity has arisen in our innovative and fast paced Customer Experience team where you will play a pivotal role in many of our key projects. Our Customer Experience team are focused around delivering the ultimate customer journey. They do this by analysing customer feedback and identifying areas in need of improvement throughout the business.
 
Taking these findings, you will work on top priority projects that support our overall UK business strategy. These projects will be varied and fast paced, allowing you to really get under the skin of our business and the needs of our customers.
 
Our Customer Experience team is made up of many departments, and you will get the opportunity to spend time working within each of them. Working closely with the Continuous Improvement team, you will play a crucial role in helping to monitor, review and analyse current ways of working in order to provide us with more efficient and streamlined processes.

What you’ll need

• To be studying for a degree that offers a placement year opportunity
• A full EU driving licence
• To be able to demonstrate strong communication skills – both written and verbal
• Have the ability to work using own initiative at times
• The ability to work effectively with different stakeholder groups
• Be able to manage time efficiently by juggling and prioritising tasks
• The ability to take an idea or a task and think creatively about it

What we can offer you

In return for your hard work you will receive continuous support from your manager and team, alongside a competitive salary. In addition, the role will give you the opportunity to gain real practical experience in an interesting and fast paced business environment.
 
On top of the experience and exposure you will gain in your role, you will be joining a global organisation at an exciting time going through a huge period of change and transformation, something that you will be part of. This is a great time to join TNT UK!

How to apply

To apply for this role and to find out more, please click on the apply button below.