Business Analyst

by Audi

4.1/5

Job Details

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Deadline: 30th April 2017
Salary: £16,000 - £17,999
Length: Placement (10 Months+)
Roles: Data Science, Business Management, Customer Service, Market Research
Location: East of England
City: Huntingdon

About Audi Network Partners

Audi is one of the world’s leading manufacturers of premium cars. In 2015, we delivered more than 1.8 million cars, setting a new record.

Audi stands for “Vorsprung durch Technik”, progression through technology. Our portfolio encompasses different models – from the premium compact A1 to the mid-range A4 Saloon, right up to the R8 sports car.

We’ve set ourselves the target of becoming the leading brand for premium cars. To this end, we’re investing massively in the next few years to expand our facilities and develop new technologies and models. The focus is on areas like lightweight construction, vehicle networks and innovative driving technologies.

Creating tomorrow has always been a corporate principle for Audi. Our maxim is to keep moving forward, to think ahead and to act consistently. To seize every challenge and to live the values of “Vorsprung durch Technik”.

It’s not merely about satisfying customers, but inspiring them and offering them more than they might expect wherever they come into contact with the Audi brand.

Business Analyst

Job Purpose

To analyse key pieces of information and business metrics; and to use these evaluations to propose and define potential solutions/project plans

Key responsibilities

  • To analyse enquiry levels and to identify relevant opportunities
  • To analyse trends in conversion from test drives to sales
  • To review customer satisfaction scores and verbatim feedback, with the purpose of identifying key trends
  • To evaluate the links between CitNOW and Audi Cam performance, to buying impacts
  • To identify the trends and opportunities proposed by the VHC process
  • To evaluate telephone enquiries, appointments booked and ‘show up’ rates
  • To review the impact of direct customer communications and trends
  • To use the output of the analysis of these data streams, to propose developments and solutions; and to convert these recommendations into project plans and implementation strategies

Skills Required

  • Analytical Thinking
  • Ability to communicate effectively and professionally with key stakeholders
  • Ability to present ideas with clarity, cohesion and in an engaging manner
  • Comprehensive IT skills, including the usage of Excel and PowerPoint
  • Ability to consider and understand the potential impacts of proposals upon the business

Qualifications

  • A-Level or equivalent
  • Studying relevant degree subjects

How to apply

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