Project Support Specialist

by Audi

4.1/5

Job Details

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Deadline: 30th April 2017
Salary: £15,000
Length: Placement (10 Months+)
Roles: Customer Service, Market Research, Marketing, Retail
Location: Scotland
City: Glasgow

About Audi Network Partners

Audi is one of the world’s leading manufacturers of premium cars. In 2015, we delivered more than 1.8 million cars, setting a new record.

Audi stands for “Vorsprung durch Technik”, progression through technology. Our portfolio encompasses different models – from the premium compact A1 to the mid-range A4 Saloon, right up to the R8 sports car.

We’ve set ourselves the target of becoming the leading brand for premium cars. To this end, we’re investing massively in the next few years to expand our facilities and develop new technologies and models. The focus is on areas like lightweight construction, vehicle networks and innovative driving technologies.

Creating tomorrow has always been a corporate principle for Audi. Our maxim is to keep moving forward, to think ahead and to act consistently. To seize every challenge and to live the values of “Vorsprung durch Technik”.

It’s not merely about satisfying customers, but inspiring them and offering them more than they might expect wherever they come into contact with the Audi brand.

Project Support Specialist

The purpose of this role is to coordinate customer-focussed projects as part of our Modern Retailing programme.  Working with our Head of Modern Retailing, the Specialist will cover a number of areas including project planning, customer research/experience, marketing and retail practice. This role will also work with our Fleet department and Group New Car Purchasing department, supporting and leading projects related to the planning of new car stock and the delivery of stock directly to customers. The role will involve following process and procedures in quality controls ensuring we achieve both the client’s and Audi standards

Key Responsibilities

  • Developing and maintaining professional effective business relationships, within our company, our customer and Audi
  • Embedding company policies and procedures throughout each of the department placements, ensure best practice is shared amongst each area
  • Supporting and taking leadership of different projects within each of the departments, ensuring the needs of our customer are at the heart of everything we undertake.
  • Use research and data to support the decision making process within each of the tasks and projects, ensuring all decisions are focused on delivering the best experience to our customers.
  • Supporting the Fleet Team in Account Management, working with Local Business Development Specialist’s, Leasing with Account Manager and Fleet Co-ordinators
  • Building relationships with key stakeholder and customers, face to face and via other communication routes, to ensure we meet required standards of both Audi and our customers

Skills required

  • Experience using excel and PowerPoint
  • Able to work as part of a team, delivering team objectives, facilitated where necessary by working independently
  • Good communication skills
  • Able to priorities and time manage workload

How to apply

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