Check reservations Process reserved bookings for car collection and return Answer queries Call customers for reminders of bookings
interacting with and helping customers customer service building relationships with customers and coworkers
Dealing with customers in trying to give them the best possible experience in renting cars and vans
Answer calls resolve queries ensure customer satisfaction answer emails
Providing exceptional service to customers including assisting with reservations vehicle pick up and drop off addressing inquiries and resolving issues Ensuring cleanliness and maintenance of vehicles Performing vehicle inspections and ensuring they
Managing the running of the day making sure logistics are correct serving customers with a smile making sure customer service is top priority Working with dealerships body shops
Renting cars shop updates marketing planning for the day
Driving serving customers marketing dealing with accounts training new employees
Checking in and out customers Driving Intern competitions Completing management folder to become an assistant manager Leadership and management training
Managing individual corporate accounts in relation to damage caused to Enterprise vehicles while in the possession of our customers Running and creating monthly damage statements leading account calls and actioning all account correspondents Dealing wi
Managing contacting and dealing with correspondences from renters and company accounts who have caused damage to Enterprise vehicles during their rental period is the basis of the role On a day to day basis the role consists of applying payments but a
My role involves reviewing invoices and approving them for payment uploading data for AP references and then doing batches of payments that need to be released to the relevant bodyshop which is sent to the accounts payable team I also need to email body
I am a management intern and I serve customers and sell them any additional services that they may wish to add onto their rental period I also partake in managerial stages which there are four of which help you to become an assistant manager within 8 mon
Managing claims and working the whole day around how many things I have to do The main responsibilities are customer service making sure I complete all my tasks for the day so I don039t have anything pending tomorrow and also helping my peers wheneve
Supporting all departments involved in a nonfault claim corresponding with third party insurers to provide claim details
Driving vehicles dealing with customers and managing sales
The typical responsibilities include Data handling and reviewing the rental contracts to see if it is valid to pursue from the beginning of the claim cycle Sending out statement for bigger accounts who had multiple damage claims to ensure that they
Customer Service Sales Operations Fleet Management Marketing Daily Admin
Dealing with customers chasing insurance companies
Enterprise provides very valuable experience as you operate on the front line of the company face to face with customers You spend every day in a team environment which provides skills that can be transferred to many future roles You gain experience in
