Day to day I check customers in answering phones book people in deliver and collect cars complete admin pick up customers and drop them home
checking customer in and driving cars
Driving cars checking customers in to cars picking cars up
Serving customers whether thats renting a car to them or doing their return Also managing any claims that the branch has Then any administrative tasks are done at the end of the shift
My overview of the role is customer service and business management in a day we deliveries and pick ups and we also up south fuel and protection packages we also do admin work such as rental agreements Team collaboration meaning that we all box off th
Serving customers processing returns running the day organising the fleet of cars customer service
Selling protection packages fuel car upgrades to customers Providing great customer service to every customer
Managing customers and the business
Assist with rental transactions and customer service Support vehicle preparation and fleet coordination Learn sales techniques and business operations Perform administrative and operational tasks Shadow managers and participate in training
Arrive at the branch attend a quick team meeting or daily huddle Assist in opening procedures check vehicle availability prepare rental agreements Greet and assist customers with vehicle pickups and returns Continue assisting with vehicle returns and n
Drive cars sales working with customers
Checking in and out customers selling additional products managing fleet
My role was to sell serve customers and provide excellent customer service to every customer
In this role you will work 5 days a week this can include weekends You will be doing sales marketing and renting cars
Going into the branch 56 days a week Including weekends Renting cars selling protections chasing accounts growing your branch Work is usually from 745 7 Dealing with customer queries Driving cars
My role included assisting with the European team calendar of events onsite management of high level events organising and packaging merchandise for events identifying and implementing best practises for efficient event planning I was responsible for
Producing intramarket analysis and reports for my teams troubleshooting current operations and highlighting opportunity for revenue generation Producing executive level analysis for the directors of Revenue Management which has included analysis for
Determining Liability Conduct thorough analysis of liability in road traffic accident claims ensuring accurate fault assessment Evidence Acquisition Proactively collect and compile substantial evidence such as images videos witness statements
At the moment I go through claims that have been rejected by Third party insurance companies and look for ways to mitigate losses as they won039t pay if we are at fault for the accident
I am a biller within the DRU my role consists of overlooking the money we are owed by renters and correctly allocating it to the right parties This includes refunding customers charging insurance accounts and corporate companies
