Placement Review at Travel Corporation

The Role

Role Description

Customer Service Agent – Cebu Pacific Air Davao International Airport Philippines

Chek-in Agent/Boarding Agent – August 12,2006_Dec 14,2008

*Responsible to check in the passenger and isssueng thier boarding passes.
*Performed good customer service to the passenger.
*Managed Telephone calls and all coresspondence.
*Supervised customer service,by giving a highest levels of service at all times.
*Can able to handle a passenger's complaints and reactions.
*Met or exceeded all sales goals.Consistently recognized for Outstanding Sales And Customer Service.
*Responsible for answering passengers querres.
*booking and issueng a tickets to the passengers.
*Performed duties at the counter and assigned as leader for baggage assistance of the passenger.
*Responsible for announcing the arrival and deaprture of the aircraft.

Travelers inn – Airport View Davao Philippines

Front Desk Officer/Receptionist -January 05,2004-August 10,2005

*Responsible for Assisting the guest and giving the services offered of the hotel.
*Performed a good rapport to the guest of the hotel.
*Managed Telephone calls,and giving excellent communication to the guest
*Performed orientation and training assisted with sheduling of duty.
*Performed Customer's intregation and support for internal and External clients
*Responsible for assisting customers complaints.

1. To what extent did you enjoy your work placement or internship?

★★★★★★★★★☆

Rated 9/10

i would like to perform and join for this internship inorder for me to increase the good rapport to my fellow customer hope that you will be able to accept my full responsibilities for this position...

2. To what extent did you feel valued by your colleagues?

★★★★★★★★☆☆

Rated 8/10

i value every person i encountered cause in the long run they would be my partner to gain the best things to improve the business..

3. To what extent were you given support and guidance by management/your supervisor(s)?

★★★★★★★★★★

Rated 10/10

I will give my full support to the mamnagement cause whatever the succes of a group it is also my success..

4. How busy were you on a daily basis?

★★★★★★★★★★

Rated 10/10

super busy thats why i really enjoy everything i will do..

5. How much responsibility were you given during your placement?

★★★★★★★★★★

Rated 10/10

i will give my full reponsibilities...

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

★★★★★★★★★☆

Rated 9/10

i will do my best to developed my skills.and training for me to recieve and have an ssistment for my degree studies..

The Organisation

7. What was the general atmosphere in your office?

★★★★★★★★★☆

Rated 9/10

fun and never stopped doing progress...for the company growth

8. How well organised was the overall work placement or internship set up?

★★★★★★★★★☆

Rated 9/10

it is so well organized..

9. In terms of personal training and development, to what extent did the company or firm invest in you?

★★★★★★☆☆☆☆

Rated 6/10

its just accurate....for us to learn more..

10. What were the perks on your work placement?

★★★★★☆☆☆☆☆

Rated 5/10

• Sports and Social Club
• Company Car
• Subsidised/Company Gym
• International Travel
• Financial Bonus

11. How appealing are future employment prospects within the organisation?

★★★★★★★★☆☆

Rated 8/10

you can have a job within..

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?

★★★★★★★★☆☆

Rated 8/10

we do hang out for us to be socialized..

13. What was the cost of living and socialising in the area you worked in?

★★★★★★★☆☆☆

Rated 7/10

its realy expensive

14. What was the Nightlife like in the area you worked?

★★★★★★★★★★

Rated 10/10

awesome.. and you can choose within the are.

15. Were there many opportunities to get involved in activities outside of work?

★★★★★★★★★☆

Rated 9/10

possible you can have lot of opportunities to be involved if youre willing to do so.

In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?

yes there is you can improve youre communication skills.and abilities..

Review 2/2 for Travel Corporation

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