Boots - Sales Adviser. Review

by Boots

This review was submitted over 4 years ago, so some of the information it contains may no longer be relevant.

Rating

2.5/5
  • About You
    2.1
  • The Company
    3.1
  • Everything Else
    2.1

    About You

  • 1. To what extent did you enjoy the insight?
  • The insight week was ok, not the best experience I have had. I was observing the customer service side of the business how, employees, promote, serve and show and some form of interests into customers for them to buy products.

    3/5

  • 2. To what extent did you feel valued during your time at the company or firm?
  • I felt much like a stranger whilst my time here, employees were too busy doing their job they were unable to offer me support or guidance on how they drive up sales. I found this very frustrating and felt like a customer who was just looking around in the shop.

    1/5

  • 3. How much guidance/support did you receive during the insight?
  • I received little guidance and support as most of my time i was observing employees rather than actually trying to use their sale skills to make customers buy certain products. I found my time here not the best but did learn a little.

    3/5

  • 4. To what extent did/will the skills you developed, and information you received, assist you in your degree studies and beyond?
  • It was kind of a waste of time as i learned nothing special or valuable towards my degree or skills. I already learned about how to drive sales up, but never learned how an individual drives sales. I was hoping to learn this here but unfortunately didn't.

    2/5

    The Company

  • 5. How well structured was the insight?
  • It was very straight forward that structured, I met the store manager and was handed over to an employee who put me with different staff members each day, who really didn't help me with guidance or support. I was working on my own most the time.

    3/5

  • 6. How was the general atmosphere during your insight?
  • The store atmosphere was really exciting, in some ways kept me entertained, overall people I was observing were enthusiastic about their role and did a good job of showing it to customers.

    4/5

  • 7. In terms of personal training and development, to what extent did the company or firm invest in you?
  • Not much i would say i was working and learning on my own most of the time. I found this very difficult as i couldn't learn new things. Again most employees were unhelpful.

    3/5

  • 8. To what extent did the insight help you to understand what it would be like to have a full time role with the company or firm?
  • Insight week did teach me that if I did work here then I would basically do a weeks training and then hit the shop floor and learn on the go. This is good but when the correct skills and knowledge are given correctly a person can understand and work better i believe.

    3/5

  • 9. How much did the insight help you in understanding the company culture?
  • The insight gave me a good idea of the culture of the company to sell unique products to customers and offer different services. I believe they do this so that customer feel that this is the only shop they need to shop at.

    3/5

  • 10. How valuable was the content in helping you to decide on your future career path?
  • VERY incredible as it has taught me that if i did end up working as a sales advisor then i am alone with no support or guidance. Therefore i wouldn't consider it all for a career path.

    5/5

    Everything Else

  • 11. Were you paid or reimbursed adequately for this experience?
  • I wasn't paid or reimbursed whilst i was here, this is mainly because it was an insight.


  • 12. Were there opportunities for networking and meeting other employees of the company or firm?
  • There was a networking area the sales staff which i met all of them but expect for that i didn't meet any other employees within the business. I was hoping to meet other important people and the store but unfortunately wasn't given the opportunity to do so.

    3/5

  • 13. How were the networking/ social event opportunities?
  • Their where no social or networking events whilst i was their. I am not sure why though. It would have been nice if they offered me some kind of event throughout the week to attend.

    3/5

  • 14. Did you find out about activities that employees can get involved in outside of work?
  • Unfortunately no, this is mainly because the staff didn't really say much toward me. I felt like an intruder entering their personal space on the shop floor. It would have been nice to find out different opportunity outside the workplace the employee did.

    2/5

  • 15. Would you recommend this insight to a friend?
  • No not really, i had a bad experience here but this was only one store. Each store will be different and its up to the manager to make your experience worthwhile or not.

    2/5

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Details

Insight / Vacation Scheme (< 4 Weeks)

North West

April 2014


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