Placement Details
- Job Title: Service Centre Analyst
- Start Date: 2009
- Length: Placement (5-9 Months)
- Location: Yorkshire and Humberside
- Salary: £16,000 - £17,999
- Roles: Food and Drink
- Reviewer’s Course: BSC (Hons) Computing
- Reviewer’s University: Sheffield Hallam University
- Review Date:
Nestlé
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Review 8/18 for Nestlé
Company Sector
Job Title: Service Centre Analyst
Overall Rated 7.1
★★★★★★★☆☆☆
The Role
- Role Description
Nestlé Business Services have two vacancies within our vibrant ISIT department. The role will be based at either our York or Croydon offices.
This role has a clearly defined core responsibility to provide PC, Printer and Customer Administration service and support to our customers – namely the Nestlé businesses throughout the UK and Ireland. The role will also afford a certain amount of project work to support dissertations and course work.
At the heart of the ISIT team is the desire to deliver a flawless IS support service to our customers, and to work in partnership with our suppliers and others to provide continuous improvement and added value.
If you have an interest in this area of work, think you can make a difference, and are currently studying for an IS or related degree – this could well be the opportunity for you.
Good communication skills are a must, as are a positive and self-motivated attitude and flexible approach. The successful applicant will also demonstrate good planning, problem solving, communication, and teamwork skills. On the technical side, you will be involved with second line PC support, necessitating skills in Microsoft Windows Vista, Office, VPN and broadband support.
This is a busy and challenging opportunity, but it also brings the chance to work in a fun and supportive team with a great mix of people. A team that you could truly learn from!
We offer an attractive salary of £16,500 alongside a great range of benefits inclusive of 25 days holiday and flexible working hours. We’ll reimburse your interview travel expenses and also assist with accommodation at the start of your placement.
- 1. To what extent did you enjoy your work placement or internship?
- 2. To what extent did you feel valued by your colleagues?
- 3. To what extent were you given support and guidance by management/your supervisor(s)?
- 4. How busy were you on a daily basis?
- 5. How much responsibility were you given during your placement?
- 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
The Organisation
- 7. What was the general atmosphere in your office?
- 8. How well organised was the overall work placement or internship set up?
- 9. In terms of personal training and development, to what extent did the company or firm invest in you?
- 10. What were the perks on your work placement?
-
- Flexi Time
- National Travel
- Staff Sales/Staff Shop
- Above 25 days holiday
- 11. How appealing are future employment prospects within the organisation?
Other Information
- 12. Was there a good social scene amongst any fellow placement students/colleagues?
- 13. What was the cost of living and socialising in the area you worked in?
- 14. What was the Nightlife like in the area you worked?
- 15. Were there many opportunities to get involved in activities outside of work?
Review 8/18 for Nestlé
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