Placement Year Details
- Job Title: Customer Service Assistant
- Start Date: 2009
- Length: Placement Year (10 Months+)
- Location: Windsor,
South East - Salary: £12,000 - £13,999
- Roles: Leisure and Hospitality
- Reviewer’s Course: Bussiness And Management
- Reviewer’s University: Oxford Brookes University
- Review Date:
Golfbreaks.com
30 Additional Reviews
Search for Jobs With Us
Ask a Question
Who wrote this review?
Report this review
Review 22/31 for Golfbreaks.com
Company Sector
Job Title: Customer Service Assistant
Overall Rated 8.5
★★★★★★★★★☆
The Role
- Role Description
the main role was to manage the booking made after the initial sale, meaning amending and changing booking to suit the customer and supplier. Also any compliants made would be handled by ourselves.
- 1. To what extent did you enjoy your work placement or internship?
-
An amazing year, so much fun and a lot of expereince gained.
- 2. To what extent did you feel valued by your colleagues?
-
Everyone knows everyone. As you say its like a family. The directors love coming out for a drink, call them by nicknames.
- 3. To what extent were you given support and guidance by management/your supervisor(s)?
-
Any problems I had with my work or personal life, I knew my manager was more than happy to help me. Also she was great at pushing me to do better and get more out of my job.
- 4. How busy were you on a daily basis?
-
As the industry we are in is seasonal, there were some points which were slightly quiet and times we were just too busy and couldn't get everything done. But overall it was a good balance.
- 5. How much responsibility were you given during your placement?
-
I felt as the year went on, I was given more responsability as I grew into the job which was good.
- 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
-
nothing I learned is very applicable to by degree, accept knowledge in the tourism industry. But some skills like organisation and communication, which i have improved on over the year will help me a lot in life.
The Organisation
- 7. What was the general atmosphere in your office?
-
a great atmosphere, an open plan office meant we could talk to people easily around the office.
- 8. How well organised was the overall work placement or internship set up?
-
great training at the start to prepare us for the year ahead
- 9. In terms of personal training and development, to what extent did the company or firm invest in you?
- 10. What were the perks on your work placement?
-
- Flexi Time
- National Travel
- International Travel
- Financial Bonus
- Company Parties/Events
- 11. How appealing are future employment prospects within the organisation?
-
lets hope they offer me one
Other Information
- 12. Was there a good social scene amongst any fellow placement students/colleagues?
-
Its like being at uni basically
- 13. What was the cost of living and socialising in the area you worked in?
-
being close to london meant prices quite high
- 14. What was the Nightlife like in the area you worked?
-
no student scene really
- 15. Were there many opportunities to get involved in activities outside of work?
- In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?
-
So good, I want to do it all over again
Review 22/31 for Golfbreaks.com
Got a question about this Placement Year review? Ask the reviewer…
Employer’s Response To This Review
More Placements & Internship Reviews
These recent reviews are for similar roles and organisations over a similar period of time.
| Recent Reviews | ||
|---|---|---|
|
|
Student Placement
Stoke-on-Trent City Council
★★★★★☆☆☆☆☆
|
|
|
|
Information systems engineer
Intel Corporation
★★★★★★★★★☆
|
|
|
|
Banquets server
The Rimrock Resort Hotel
★★★★★★☆☆☆☆
|
|
|
|
Events Marketing Intern
Porsche
★★★★★★☆☆☆☆
|
|
|
|
Party Placement Assistant Manager
Inventive Leisure-Revolution
★★★☆☆☆☆☆☆☆
|
|
|
|
Owned Media Marketing
Walt Disney
★★★★★★★☆☆☆
|
|
|
|
Technical Planning Engineering Team
Unilever
★★★★★★★★☆☆
|
|
|
|
Audit Trainee
Ernst & Young
★★★★★★★★★☆
|
|
|
|
F & B ASSISTANT
The Oxford Belfry Hotel
★★★★★★★★★☆
|
|
|
|
Sales and Marketing Assistant
ProspectSoft Ltd
★★★★★★★★★★
|
|
|
|
receptionist, assistant cook
Cruise
★★★★★☆☆☆☆☆
|
|
|
|
server/bartender
Troon golf
★★★★★★★★★☆
|
|
|
|
Late Trading Assistant
TUI UK
★★★★★★★☆☆☆
|
|
|
|
Marketing Executive
SAP
★★★★★★★★☆☆
|
|
|
|
general housekeeping, reception , tourist information help
Villa Saint Exupery
★★★★★★★★★☆
|
|
Placements & Internship Jobs Like This
These suggested internship and placement opportunities are for similar roles and organisations over a similar period of time.
| Recent Jobs | ||
|---|---|---|
|
|
Enterprise Management Training Programme
Enterprise Rent-A-Car
Application deadline: Ongoing |
|
Golfbreaks.com Company Profile
For more jobs, reviews and information about placement and internship schemes from Golfbreaks.com, visit their full company profile.