Placement Year Details

Company Sector

  • Customer Service

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Job Title: Customer Service Assistant

Overall Rated 8.5

★★★★★★★★★

The Role

Role Description

the main role was to manage the booking made after the initial sale, meaning amending and changing booking to suit the customer and supplier. Also any compliants made would be handled by ourselves.

1. To what extent did you enjoy your work placement or internship?
★★★★★★★★★

Rated 9/10

An amazing year, so much fun and a lot of expereince gained.

2. To what extent did you feel valued by your colleagues?
★★★★★★★★★

Rated 9/10

Everyone knows everyone. As you say its like a family. The directors love coming out for a drink, call them by nicknames.

3. To what extent were you given support and guidance by management/your supervisor(s)?
★★★★★★★★★

Rated 9/10

Any problems I had with my work or personal life, I knew my manager was more than happy to help me. Also she was great at pushing me to do better and get more out of my job.

4. How busy were you on a daily basis?
★★★★★★★★☆☆

Rated 8/10

As the industry we are in is seasonal, there were some points which were slightly quiet and times we were just too busy and couldn't get everything done. But overall it was a good balance.

5. How much responsibility were you given during your placement?
★★★★★★★★☆☆

Rated 8/10

I felt as the year went on, I was given more responsability as I grew into the job which was good.

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
★★★★★★★☆☆☆

Rated 7/10

nothing I learned is very applicable to by degree, accept knowledge in the tourism industry. But some skills like organisation and communication, which i have improved on over the year will help me a lot in life.

The Organisation

7. What was the general atmosphere in your office?
★★★★★★★★★★

Rated 10/10

a great atmosphere, an open plan office meant we could talk to people easily around the office.

8. How well organised was the overall work placement or internship set up?
★★★★★★★★★★

Rated 10/10

great training at the start to prepare us for the year ahead

9. In terms of personal training and development, to what extent did the company or firm invest in you?
★★★★★★★★★

Rated 9/10

10. What were the perks on your work placement?
★★★★★★★★★★

Rated 10/10

  • Flexi Time
  • National Travel
  • International Travel
  • Financial Bonus
  • Company Parties/Events
11. How appealing are future employment prospects within the organisation?
★★★★★★★★★

Rated 9/10

lets hope they offer me one

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?
★★★★★★★★★★

Rated 10/10

Its like being at uni basically

13. What was the cost of living and socialising in the area you worked in?
★★★★★☆☆☆☆☆

Rated 5/10

being close to london meant prices quite high

14. What was the Nightlife like in the area you worked?
★★★★★★★☆☆☆

Rated 7/10

no student scene really

15. Were there many opportunities to get involved in activities outside of work?
★★★★★★★★☆☆

Rated 8/10

In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?

So good, I want to do it all over again

Final Average Overall Review Ratings

Calculated by combining the answers in each section.

  • The Role Overall

    ★★★★★★★★☆☆
  • The Organisation Overall

    ★★★★★★★★★★
  • Everything Else Overall

    ★★★★★★★★☆☆

The final verdict…

On average, this placement student rated Golfbreaks.com with a 8.5 star rating average.

★★★★★★★★★

Review 22/31 for Golfbreaks.com

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