Placement Year Details

Company Sector

  • Customer Service

Tell Someone Else

Login or sign up to send this review to someone else!

Sign up! Log in!

Job Title: Customer Service Agent

Overall Rated 8.0

★★★★★★★★☆☆

The Role

Role Description

Responding to emails from clients and voicemails from the previous night. Then into the workflow where tasks would need to prioritised in terms of travel date and importancy. These would include collecting unpaid balances, completing rooming lists, amending bookings and dealing with complaints.

1. To what extent did you enjoy your work placement or internship?
★★★★★★★★☆☆

Rated 8/10

A thoroughly enjoyable placement in a young company.

2. To what extent did you feel valued by your colleagues?
★★★★★★★★☆☆

Rated 8/10

A lot of team work is required, especially within a medium size business I dealt with nearly every department at some point.

3. To what extent were you given support and guidance by management/your supervisor(s)?
★★★★★★★★★

Rated 9/10

Support was easily available and organising a meeting if I needed one was simple.

4. How busy were you on a daily basis?
★★★★☆☆☆☆☆☆

Rated 4/10

At some points extremely busy but this was just because the company was growing and the ash cloud crisis was unpredictable.

5. How much responsibility were you given during your placement?
★★★★★★★★★

Rated 9/10

Given my own customers, and after a few months just left to the work which was great and you felt valued.

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
★★★★★★★★☆☆

Rated 8/10

Definitely learnt a lot to put towards my personal skills in terms of telephone and people skills which boosted my confidence and organisation massively but to put towards my dissertation or degree I think is too specific.

The Organisation

7. What was the general atmosphere in your office?
★★★★★★★★★

Rated 9/10

A lot of socials to be part of and always somebody up for friday drinks.

8. How well organised was the overall work placement or internship set up?
★★★★★★★★★

Rated 9/10

Excellent. The previous placement students had a cross over period and they conducted a lot of the training which was helpful (coming from the horse's mouth!).

9. In terms of personal training and development, to what extent did the company or firm invest in you?
★★★★★★★☆☆☆

Rated 7/10

The company have a high turnover of placement staff every year.

10. What were the perks on your work placement?
★★★★★★★☆☆☆

Rated 7/10

  • National Travel
  • Company Parties/Events
11. How appealing are future employment prospects within the organisation?
★★★★★★★★★

Rated 9/10

There are lot of possibilites to go back with the company but I would like to try something new when I finish my degree.

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?
★★★★★★★★★

Rated 9/10

There are lots of students old and new to socialise with.

13. What was the cost of living and socialising in the area you worked in?
★★★★★☆☆☆☆☆

Rated 5/10

Windsor is expensive for living.

14. What was the Nightlife like in the area you worked?
★★★★★★★★★

Rated 9/10

Lots of clubs, pubs, restaurants and shops and London is really quick to get to.

15. Were there many opportunities to get involved in activities outside of work?
★★★★★★★★★★

Rated 10/10

Whether it was football or all the students meeting up for a Saturday night. Very friendly.

In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?

This is a company that really will make you work hard, but the more you put in the more you get out of the placement. The company is very knowledgable with regards to placements and so they are very clued up with helping you acheive the best out of your year.

Final Average Overall Review Ratings

Calculated by combining the answers in each section.

  • The Role Overall

    ★★★★★★★★☆☆
  • The Organisation Overall

    ★★★★★★★★☆☆
  • Everything Else Overall

    ★★★★★★★★☆☆

The final verdict…

On average, this placement student rated Golfbreaks.com with a 8.0 star rating average.

★★★★★★★★☆☆

Review 17/31 for Golfbreaks.com

Previous Next

Got a question about this Placement Year review? Ask the reviewer…

Sign up or sign in to ask a question

Employer’s Response To This Review

Sign up or sign in to publish a response

More Placements & Internship Reviews

These recent reviews are for similar roles and organisations over a similar period of time.

  Recent Reviews
Review of a placement or internship at Stoke-on-Trent City Council Student Placement
Stoke-on-Trent City Council
★★★★★☆☆☆☆☆
  • Salary: £12,000 - £13,999
  • Location: West Midlands
  • Duration: Placement Year (10 Months+)
Intel Corporation is a RateMyPlacement Top 50 Employer Information systems engineer
Intel Corporation
★★★★★★★★★
  • Salary: £14,000 - £15,999
  • Location: South West
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at The Rimrock Resort Hotel Banquets server
The Rimrock Resort Hotel
★★★★★★☆☆☆☆
  • Salary: Less than £10,000
  • Location: Rest of the World
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Porsche Events Marketing Intern
Porsche
★★★★★★☆☆☆☆
  • Salary: Less than £10,000
  • Location: West Midlands
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Inventive Leisure-Revolution Party Placement Assistant Manager
Inventive Leisure-Revolution
★★★☆☆☆☆☆☆☆
  • Salary: £12,000 - £13,999
  • Location: South West
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Walt Disney Owned Media Marketing
Walt Disney
★★★★★★★☆☆☆
  • Salary: £16,000 - £17,999
  • Location: Central London and City
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Unilever Technical Planning Engineering Team
Unilever
★★★★★★★★☆☆
  • Salary: £16,000 - £17,999
  • Location: North West
  • Duration: Placement Year (10 Months+)
Ernst & Young is a RateMyPlacement Top 50 Employer Audit Trainee
Ernst & Young
★★★★★★★★★
  • Salary: £16,000 - £17,999
  • Location: West Midlands
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at The Oxford Belfry Hotel F & B ASSISTANT
The Oxford Belfry Hotel
★★★★★★★★★
  • Salary: £10,000 - £11,999
  • Location: South East
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at ProspectSoft Ltd Sales and Marketing Assistant
ProspectSoft Ltd
★★★★★★★★★★
  • Salary: £14,000 - £15,999
  • Location: South East
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Cruise receptionist, assistant cook
Cruise
★★★★★☆☆☆☆☆
  • Salary: £20,000 - £21,999
  • Location: Central London and City
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Troon golf server/bartender
Troon golf
★★★★★★★★★
  • Salary: £14,000 - £15,999
  • Location: USA
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at TUI UK Late Trading Assistant
TUI UK
★★★★★★★☆☆☆
  • Salary: £14,000 - £15,999
  • Location: South East
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at SAP Marketing Executive
SAP
★★★★★★★★☆☆
  • Salary: £14,000 - £15,999
  • Location: Greater London
  • Duration: Placement Year (10 Months+)
Review of a placement or internship at Villa Saint Exupery general housekeeping, reception , tourist information help
Villa Saint Exupery
★★★★★★★★★
  • Salary: Less than £10,000
  • Location: Europe
  • Duration: Placement Year (10 Months+)

Placements & Internship Jobs Like This

New placements & internships by email each week!

These suggested internship and placement opportunities are for similar roles and organisations over a similar period of time.

  Recent Jobs
Placement or Internship at Enterprise Rent-A-Car Enterprise Management Training Programme
Enterprise Rent-A-Car
Application deadline: Ongoing
  • Locations: Nationwide
  • Duration: Placement Year (10 Months+), Internship (1-4 Months)

Golfbreaks.com Company Profile

For more jobs, reviews and information about placement and internship schemes from Golfbreaks.com, visit their full company profile.

Visit their Full Company Profile

  • EC Harris
  • BDO
  • L'Oreal
  • Champions Life Academy
  • Kimberly-Clark
  • GlaxoSmithKline
  • Savills
  • Nestlé
  • Barclays
  • Macquarie
  • Walt Disney
  • Procter & Gamble