Placement Year Details

Company Sector

  • Customer Service

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Job Title: Customer Service Co-Ordinator

Overall Rated 8.7

★★★★★★★★★

The Role

Role Description

I had responsibility for 2 major retaillers during my placement; Woolworths & Asda. I then went on to manage one of the teams. No day was the same. Some tasks included; managing orders through to delivery, forecasting individual products at store level, attending promotional meetings with your customer and the Kraft sales representitive and reporting on weekly delivery targets.

1. To what extent did you enjoy your work placement or internship?
★★★★★★★★★★

Rated 10/10

I loved the general company ethos at Kraft, with no day being the same it offered great variety.

2. To what extent did you feel valued by your colleagues?
★★★★★★★★★★

Rated 10/10

Everybody was willing to help and as time went on it was nice to offer your help to new starters!

3. To what extent were you given support and guidance by management/your supervisor(s)?
★★★★★★★★★★

Rated 10/10

Everybody is approachable, right up to senior management. If your not sure ask, somebody will know the answer. I found the bi-weekly 1:1's with my line manager very useful too.

4. How busy were you on a daily basis?
★★★★★★★★★★

Rated 10/10

Everyday was different so it was great to get variety. There were times though were it was extremely busy, although this was exciting!

5. How much responsibility were you given during your placement?
★★★★★★★★★★

Rated 10/10

I was delighted to have been given the opportunity to manage one of the teams. It looks great on my C.V and helped my confidence massively.

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
★★★★★★★★★★

Rated 10/10

I learnt some great personal skills whilst being on placement and this is the main thing I will take away.

The Organisation

7. What was the general atmosphere in your office?
★★★★★★★★★

Rated 9/10

There was always fun going on, but at the same time there were serious moments. Theres always a job to be done.

8. How well organised was the overall work placement or internship set up?
★★★★★★★★★

Rated 9/10

Excellent, I had the correct trainning and had the opportunity to be involved in extra projects. My progess was well monitored throughout.

9. In terms of personal training and development, to what extent did the company or firm invest in you?
★★★★★★★★★★

Rated 10/10

I felt like I was given a huge opportunity, especially when it came to the management role.

10. What were the perks on your work placement?
★★★★★★★★☆☆

Rated 8/10

  • Subsidised Canteen
  • Sports and Social Club
  • National Travel
  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Above 25 days holiday
11. How appealing are future employment prospects within the organisation?
★★★★★★★★☆☆

Rated 8/10

I will definately be applying for their graduate scheme!

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?
★★★★★★★☆☆☆

Rated 7/10

Very different from univeristy, as you often have quite a few commitments. I shared a house with 2 other placement students, but some lived at home. We still managed to get together for meals/ drinks.

13. What was the cost of living and socialising in the area you worked in?
★★★★★☆☆☆☆☆

Rated 5/10

Cheltenham isn't cheap to live in, but when the students are at univeristy the nightlife is student prices.

14. What was the Nightlife like in the area you worked?
★★★★★★☆☆☆☆

Rated 6/10

Good enough for a good time!

15. Were there many opportunities to get involved in activities outside of work?
★★★★★★★★☆☆

Rated 8/10

A couple of us joinned the London to Brighton bike ride team!

In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?

Put into your placement what you want to get out if it.

Final Average Overall Review Ratings

Calculated by combining the answers in each section.

  • The Role Overall

    ★★★★★★★★★★
  • The Organisation Overall

    ★★★★★★★★★
  • Everything Else Overall

    ★★★★★★★☆☆☆

The final verdict…

On average, this placement student rated Kraft Foods with a 8.7 star rating average.

★★★★★★★★★

Review 4/16 for Kraft Foods

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Kraft Foods Company Profile

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