Customer Service Intern Review

My placement with Cooper Industries was very enjoyable, I met a range of intelligent and friendly individuals who made my year a rich, unforgettable experience.

During my placement I was highly valued and given a large amount of responsibility including a number of projects to manage, my colleagues were very supportive and cooperative throughout these projects.

Both my direct manager and the HR team gave me unfaltering support which really helped me progress throughout my year with Cooper Industries. I could not have asked for more.

The mix of project based work and day to day tasks meant that I was very busy everyday, this gave me the motivation to be as efficient as possible in order to make the largest impact possible during my time with the company.

I was given a large amount of responsibility during my placement, being put in charge of some large projects gave me the chance to impact some large changes within my department and get an insight into a management role.

I developed a range of skills during my placement including; communication and negotiation, time management, project management, and the list goes on. I developed a lot personally as well as professionally, all aided by the great team/management with whom I was working.

The atmosphere in the office changed on a daily basis, at times it was exciting, at times more relaxed, overall it was a friendly and pleasant place to work.

The placement was very well organised, with a set year plan from the start, key milestones throughout and monthly reviews, it allowed me to see how I had developed and what I needed to do to be ready for the future.

The placement included a range of training sessions which took place separate from the office. These were very thorough and helped development throughout the year and the company included travel and hotels when necessary.

Cooper Industries' placements allow participants the opportunity to come back on their graduate scheme. The way they are organised means that you get the exposure and experience necessary to get a place on their graduate scheme. A large percentage of the placement students this year were offered places to come back which is a massive benefit of having taken part in the programme.

There was a great community of placement students, we were based all over the UK and abroad but when we were all together it was a great atmosphere and very enjoyable.

The accommodation in the area was very reasonable, I shared a newly built flat with a fellow intern which was just over £200 a month. The social aspects were very reasonably priced too.

In the direct local area there was not much in the way of night-life, however Nottingham was just round the corner which is a great place to go out.

There were a few sports teams organised through work which were great fun and a number of gyms around the local area which offer a range of activities.