Placement Year Review at Yell

The Role

Role Description

Authorised, fulfilled and supported requests for end users IT equipment.
Administered corporate mobile account and supported mobiles phones.
Secondment on the service desk

1. To what extent did you enjoy your work placement or internship?

★★★★★★★★★☆

Rated 9/10

I really enjoyed my year at Yell. Everyone was really friendly and helpful. The job was interesting and enjoyable.

2. To what extent did you feel valued by your colleagues?

★★★★★★★★★☆

Rated 9/10

I felt like a very valued member of the team, and was doing a real job.

3. To what extent were you given support and guidance by management/your supervisor(s)?

★★★★★★★☆☆☆

Rated 7/10

I was given lots of support from my managers and team members.

4. How busy were you on a daily basis?

★★★★☆☆☆☆☆☆

Rated 4/10

I worked in a very busy team and always had work to do, which is a great thing as that’s how you gain experience.

5. How much responsibility were you given during your placement?

★★★★★★★★★☆

Rated 9/10

I was given lots of responsibility from the start; it was a real job with real work, not just work experience or shadowing.

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

★★★★★★★★★★

Rated 10/10

I learn many value skills, which i think will really help me to get and do well in my graduate career. Inlcuding: Communication, Teamwork, Leadership, Customer service technique, Technical skills and Professional training & qualifications

The Organisation

7. What was the general atmosphere in your office?

★★★★★★★☆☆☆

Rated 7/10

I was normally a good atmosphere; the business is undergoing a lot of change at the moment, which is really exciting. I got on well with all of my colleagues.

8. How well organised was the overall work placement or internship set up?

★★★★★★★★☆☆

Rated 8/10

It was organised well. We had a good induction and regular talks from difference people in the business. They also put those who wanted in touch with each other to find a house, which was really useful.

9. In terms of personal training and development, to what extent did the company or firm invest in you?

★★★★★☆☆☆☆☆

Rated 5/10

They were really good and invested in me to do the ITIL V3 qualification as well as internal courses.

10. What were the perks on your work placement?

★★★★★★★★☆☆

Rated 8/10

• Flexi Time
• Subsidised Canteen
• Sports and Social Club
• Subsidised/Company Gym
• Company Parties/Events
• Above 25 days holiday

11. How appealing are future employment prospects within the organisation?

★☆☆☆☆☆☆☆☆☆

Rated 1/10

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?

★★★★★☆☆☆☆☆

Rated 5/10

Unfortunately they don’t really offer any graduate jobs at the moment for undergraduates to return, although other have in the past.

13. What was the cost of living and socialising in the area you worked in?

★★★★★☆☆☆☆☆

Rated 5/10

As it’s outside of London its not too bad at all, I lived in a shared house with other placement students, so this really helped with the cost compared to if I’d had my own flat.

14. What was the Nightlife like in the area you worked?

★★★★★☆☆☆☆☆

Rated 5/10

There’s some good clubs and bars, and London is close by.

15. Were there many opportunities to get involved in activities outside of work?

★★★★★☆☆☆☆☆

Rated 5/10

Plenty of opportunities for activities.

Review 4/4 for Yell

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