Placement Year Details

  • Job Title: Customer Service
  • Start Date: 2011
  • Length: Placement Year (10 Months+)
  • Location: Reading,
    South East
  • Salary: £14,000 - £15,999
  • Roles: Computer and Systems Engineering, Computer Science, Consumer Products/FMCG, Customer Service, E-Business, Human Resources, Information Technology, Internet/e-Commerce/New Media, Legal/Law, Logistics and Operations, Marketing, Product Design/Industrial Design, Retail/Merchandising, Sales
  • Reviewer’s Course: Business With Law
  • Reviewer’s University: Oxford Brookes University
  • Review Date:

Company Sectors

  • Administration/Secretarial
  • Customer Service
  • Voluntary

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Job Title: Customer Service

Overall Rated 7.4

★★★★★★★☆☆☆

The Role

1. To what extent did you enjoy your work placement or internship?
★★★★★★★★☆☆

Rated 8/10

2. To what extent did you feel valued by your colleagues?
★★★★★★★★★

Rated 9/10

3. To what extent were you given support and guidance by management/your supervisor(s)?
★★★★★★★★★

Rated 9/10

4. How busy were you on a daily basis?
★★★★★★★★★

Rated 9/10

5. How much responsibility were you given during your placement?
★★★★★★★★☆☆

Rated 8/10

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
★★★★★★★★★★

Rated 10/10

The Organisation

7. What was the general atmosphere in your office?
★★★★☆☆☆☆☆☆

Rated 4/10

The atmosphere in my office in some respects was quite quiet. However other interns and myself on the floor organised events to get to know everyone better.

8. How well organised was the overall work placement or internship set up?
★★★★★★☆☆☆☆

Rated 6/10

9. In terms of personal training and development, to what extent did the company or firm invest in you?
★★★★★★★★★

Rated 9/10

Microsoft invested a lot of time in my personal development which has provided me with a lot confidence for the future.

10. What were the perks on your work placement?
★★★★★★★★★

Rated 9/10

  • Flexi Time
  • Subsidised Canteen
  • Sports and Social Club
  • Subsidised/Company Gym
  • National Travel
  • International Travel
  • Company Parties/Events
  • Staff Sales/Staff Shop
  • Working from home
  • Healthcare/Dental
11. How appealing are future employment prospects within the organisation?
★★★★★★☆☆☆☆

Rated 6/10

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?
★★★★★★★☆☆☆

Rated 7/10

13. What was the cost of living and socialising in the area you worked in?
★★★★★★☆☆☆☆

Rated 6/10

I think the cost of living/socialising is quite standard, every student wishes it would be cheaper.

14. What was the Nightlife like in the area you worked?
★★★☆☆☆☆☆☆☆

Rated 3/10

15. Were there many opportunities to get involved in activities outside of work?
★★★★★★★★☆☆

Rated 8/10

There are so many opportunites to get involved in outside activities

Final Average Overall Review Ratings

Calculated by combining the answers in each section.

  • The Role Overall

    ★★★★★★★★★
  • The Organisation Overall

    ★★★★★★★☆☆☆
  • Everything Else Overall

    ★★★★★★☆☆☆☆

The final verdict…

On average, this placement student rated Microsoft with a 7.4 star rating average.

★★★★★★★☆☆☆

Review 107/109 for Microsoft

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