Placement Year Review at ProspectSoft Ltd

The Role

Role Description

I specifically worked in the Client Services Department working with the ProspectSoft reseller channel and assisting in add-on sales. As well as this, I was given the opportunity to manage the recruitment process for the following year's placement students and help to run the assessment day. I was lucky enough to be given a variety of tasks to take on during the year including, organising customer events, recording demonstrations of ProspectSoft products, assisting in the launch of the online customer portal and also starring in a ProspectSoft Video! I regularly helped the technical support team to answer incoming calls and help as much as I could to solve any problems.

1. To what extent did you enjoy your work placement or internship?

★★★★★★★★★☆

Rated 9/10

I thoroughly enjoyed my placement year at ProspectSoft! It was a brilliant place to work with great people and supportive managers. Working in an SME meant that I was given more responsibilities and was able to be involved in a variety of projects.

2. To what extent did you feel valued by your colleagues?

★★★★★★★★★☆

Rated 9/10

Everybody at ProspectSoft was very welcoming at the beginning of the year and quickly became friends. I was made to feel like a real part of the team and valued in my role. My efforts and successes were praised and I was given encouragement by the whole team when feeling unconfident in particular tasks. The team were brilliant and I felt as if I was a part of a family, I wasn't afraid to ask questions and seek guidance when unsure of what to do.

3. To what extent were you given support and guidance by management/your supervisor(s)?

★★★★★★★★★☆

Rated 9/10

Although I was working in a highly busy Client Services department where the Account Managers and Client Services Director were regularly out of the office, I was still given the time and support and guidance that I needed. Through the year I had 3 structured appraisals with my manager who was always happy to answer any questions and also gave constructive criticism when needed which I felt was very useful and helped me progress throughout the year.

4. How busy were you on a daily basis?

★★★★★★★★★☆

Rated 9/10

I was never short of tasks to do at ProspectSoft and every day was different. I was heavily involved in a variety of projects away from my core role in the Client Services department and thoroughly enjoyed all the responsibilities I was given! Although everyday was busy there was a definite work hard play hard atmosphere in the office, so no day was dull!

5. How much responsibility were you given during your placement?

★★★★★★★★★☆

Rated 9/10

I was given plenty of responsibilities through the duration of my placement and was able to get heavily involved and manage a variety of projects.

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

★★★★★★★★★★

Rated 10/10

Coming back to university, I feel like I have a much greater understanding of how a business runs and can relate theories to day to day running at ProspectSoft. I now also have more confidence in asking and answering questions in lectures and seminars.

The Organisation

7. What was the general atmosphere in your office?

★★★★★★★★★★

Rated 10/10

Brilliant! Not a dull moment.

8. How well organised was the overall work placement or internship set up?

★★★★★★★★★☆

Rated 9/10

There was a set appraisal and academy scheme which was really useful to track my progression through the year and is now helpful towards my university assignments. The first month at ProspectSoft consisted of an intense training programme, it was surprising how much I had learnt in the space of a month!

9. In terms of personal training and development, to what extent did the company or firm invest in you?

★★★★★★★★★☆

Rated 9/10

Through the structured scheme, the company continued to support me and provided additional training whenever needed.

10. What were the perks on your work placement?

★★★★★★★★☆☆

Rated 8/10

• National Travel
• Financial Bonus
• Company Parties/Events

11. How appealing are future employment prospects within the organisation?

★★★★★★★☆☆☆

Rated 7/10

I have been offered an interview with ProspectSoft, with the hope of returning after completing my degree.

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?

★★★★★★★★★★

Rated 10/10

There was a good social scene at ProspectSoft with many outgoing people, so nights out were regular.

13. What was the cost of living and socialising in the area you worked in?

★★★★★★★☆☆☆

Rated 7/10

I lived at home during my placement year and commuted to work. However nights out were generally in nearby oxford which were lots of fun! and I always had somewhere to stay thanks to my colleagues.

14. What was the Nightlife like in the area you worked?

★★★★★★★★☆☆

Rated 8/10

As above, nights out were generally held in nearby Oxford or High Wycombe and were always a lot of fun!

15. Were there many opportunities to get involved in activities outside of work?

★★★★★★★★☆☆

Rated 8/10

There were plenty of social opportunities and everyone was always up for a drink after work!

In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?

Working at a company like ProspectSoft gave me invaluable experience in sales and marketing role. Not only was I able to develop the skills I had but I also learnt new skills and were given responsibilities which will help me to progess in my future career. Working for a smaller company also helped me to see all parts of a business and how they all depend on each other to keep the company successful which has helped me to gain a better undestanding in all my modules in my final year. I made some great friends and had a brilliant year at ProspectSoft! I would definitely recommend a placement year to anyone!

Review 30/30 for ProspectSoft Ltd

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