Placement Year Review at ProspectSoft Ltd

The Role

Role Description

My role at ProspectSoft varied quite a lot throughout my placement.

First line support is answering emails and phone calls and logging them into the system and then answering them if they are simple questions or finding out more information if they require further investigation.

Second line support is where problems that cannot be solved easily are picked up and investigated. These problems require a more in-depth knowledge of how the software works and usually take a lot longer to deal with.

Which of these job I was doing varied on a day to day basis depending on what was required at a particular time.

1. To what extent did you enjoy your work placement or internship?

★★★★★★★★★☆

Rated 9/10

I had a fantastic year at ProspectSoft. The work I did was helping customers which is always rewarding; the support from colleagues was amazing and the work was never dull or routine.

2. To what extent did you feel valued by your colleagues?

★★★★★★★★★★

Rated 10/10

ProspectSoft is a family that keeps on giving after working hours. The people you work with become more like friends that employers and its great to be able to both work and relax with them.

3. To what extent were you given support and guidance by management/your supervisor(s)?

★★★★★★★★★★

Rated 10/10

ProspectSoft run the first month of the placement as training for new employees which overlaps with the previous placements final month. This means that it is possible to shadow the person you are replacing as well as being given great guidance before you start work.

As for the managers themselves I would say that my manager was simply amazing. The support he gave me and my colleagues was top notch and I felt like he really listened to me. Its great to have a manager that is really on your side.

4. How busy were you on a daily basis?

★★★★★★★★☆☆

Rated 8/10

Every day was jam packed with different things to do and new challenges to overcome. The work was always varied and kept me on my toes.

5. How much responsibility were you given during your placement?

★★★★★★★★☆☆

Rated 8/10

During the placement I was given as many responsibilities as I could handle. As long as you are comfortable with and able to take on new challenges there is no limit to what you are allowed to do.

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?

★★★★★★★☆☆☆

Rated 7/10

Another reason ProspectSoft is a great place is start is they run a scheme called the ProspectSoft Academies. This is a list of criteria that need to be accomplished by the end of the placement that are marked by the placements manager. The idea is that it provides useful proof of ability to prospective employers and means that the placements manager knows if there are areas in the placement that aren't fulfilled.

The Organisation

7. What was the general atmosphere in your office?

★★★★★★★★★★

Rated 10/10

Because ProspectSoft employ so many people from their placement schemes most of your colleagues are around the same age as you. The office is almost always a casual and fun place to work.

8. How well organised was the overall work placement or internship set up?

★★★★★★★★★☆

Rated 9/10

With the month training at the start of the placement and regular performance meetings it always felt like ProspectSoft cared about my progress and performance. The ProspectSoft academies for example are purely for the placement student benefit and are meant to make sure the placement gets the most out of their year in industry.

9. In terms of personal training and development, to what extent did the company or firm invest in you?

★★★★★★★★★★

Rated 10/10

As has been mentioned the months training, ProspectSoft academies and general support and guidance have made me feel like I have developed both personally and professionally.

10. What were the perks on your work placement?

★★★★★☆☆☆☆☆

Rated 5/10

• Company Parties/Events

11. How appealing are future employment prospects within the organisation?

★★★★★★★★★★

Rated 10/10

I have been offered a job back with ProspectSoft when I graduate and I fully intent to return there.

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?

★★★★★★★★★★

Rated 10/10

There are so many other placements and colleagues of a similar age that the Social side of ProspectSoft is amazing.

13. What was the cost of living and socialising in the area you worked in?

☆☆☆☆☆☆☆☆☆☆

Rated 0/10

14. What was the Nightlife like in the area you worked?

☆☆☆☆☆☆☆☆☆☆

Rated 0/10

15. Were there many opportunities to get involved in activities outside of work?

☆☆☆☆☆☆☆☆☆☆

Rated 0/10

Review 29/30 for ProspectSoft Ltd

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