Internship Details

  • Job Title: Customer Management Summer Intern
  • Start Date: 2011
  • Length: Internship (1-4 Months)
  • Location: Derby,
    East Midlands
  • Salary: £16,000 - £17,999
  • Roles: Aerospace/Aviation, Engineering
  • Reviewer’s Course: International Business, Finance And Economics
  • Reviewer’s University: University of Manchester
  • Review Date:

Company Sectors

  • Business Analytics
  • Business Management
  • Customer Service

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Job Title: Customer Management Summer Intern

Overall Rated 7.9

★★★★★★★★☆☆

The Role

Role Description

I was given main objectives to complete over the summer, one being the account management of an overseas customer. Other tasks involved creating metrics to measure performance and launching parts onto the shop floor.

1. To what extent did you enjoy your work placement or internship?
★★★★★★★★★

Rated 9/10

2. To what extent did you feel valued by your colleagues?
★★★★★★★★★

Rated 9/10

My colleagues were brilliant. I felt like I was well respected by them and the work that I was doing was adding value to the team.

3. To what extent were you given support and guidance by management/your supervisor(s)?
★★★★★★★★★★

Rated 10/10

My manager was absolutely lovely and really looked out for me

4. How busy were you on a daily basis?
★★★★★★★☆☆☆

Rated 7/10

There were peaks and troughs of my work load but I always had something to do

5. How much responsibility were you given during your placement?
★★★★★★☆☆☆☆

Rated 6/10

I felt needed during the placement as work that I was doing would be used after my departure

6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
★★★★★★★☆☆☆

Rated 7/10

The work was very useful in developing my transferable skills (working in a team, initiative etc)

The Organisation

7. What was the general atmosphere in your office?
★★★★★★★★☆☆

Rated 8/10

Everyone was very friendly. We were able to have a few laughs as well as working hard

8. How well organised was the overall work placement or internship set up?
★★★★★★★★★★

Rated 10/10

The internship was extremely well organised from the assessment center to the beyond the end of the placement. We were given guidance before hand on accommodation and the city and were kept fully informed of expectations throughout the summer.

9. In terms of personal training and development, to what extent did the company or firm invest in you?
★★★★★★★★☆☆

Rated 8/10

All of the interns attended an induction day to get to know the company and other areas of the company other than our particular scheme. We were also given extra training to get to know the company's product.

10. What were the perks on your work placement?
★★★★★★★★☆☆

Rated 8/10

  • Flexi Time
  • Subsidised Canteen
  • Subsidised/Company Gym
  • Staff Sales/Staff Shop
11. How appealing are future employment prospects within the organisation?
★★★★★★★★☆☆

Rated 8/10

I have not yet heard back regarding a graduate job, but it looks promising and I enjoyed the internship to the extent that I would gladly accept the offer should one come.

Other Information

12. Was there a good social scene amongst any fellow placement students/colleagues?
★★★★★★★★★

Rated 9/10

The social scene was great as most of the summer interns were living together in the student halls recommended by the company

13. What was the cost of living and socialising in the area you worked in?
★★★★☆☆☆☆☆☆

Rated 4/10

I was placed in Derby. Drinks were reasonably cheap on a night out as it is also a student city!

14. What was the Nightlife like in the area you worked?
★★★★★★★★☆☆

Rated 8/10

There are various bars and clubs. The nights are what you make of them!

15. Were there many opportunities to get involved in activities outside of work?
★★★★★★★☆☆☆

Rated 7/10

There was a football tournament organised for the interns and plenty of other activities organised by interns.

Final Average Overall Review Ratings

Calculated by combining the answers in each section.

  • The Role Overall

    ★★★★★★★★☆☆
  • The Organisation Overall

    ★★★★★★★★☆☆
  • Everything Else Overall

    ★★★★★★★☆☆☆

The final verdict…

On average, this intern student rated Rolls-Royce with a 7.9 star rating average.

★★★★★★★★☆☆

Review 92/94 for Rolls-Royce

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Employer’s Response To This Review

Thanks for the feedback. We're glad you had a good time.

Response added by Rolls-Royce on 4th October 2011

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