Placement Year Details
- Job Title: Sales Consultant And Customer Service Agent
- Start Date: 2007
- Length: Placement Year (10 Months+)
- Location: Windsor,
South West - Salary: £12,000 - £13,999
- Roles: Customer Service
- Reviewer’s Course: International Business Management
- Reviewer’s University: Oxford Brookes University
- Review Date:
Golfbreaks.com
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Review 5/31 for Golfbreaks.com
Company Sector
Job Title: Sales Consultant And Customer Service Agent
Overall Rated 5.6
★★★★★★☆☆☆☆
The Role
- Role Description
Interacting with customers, devising and advising on the best golf packages for them, problem solving, organising all details of thier golf breaks.
- 1. To what extent did you enjoy your work placement or internship?
-
The overall satisfaction was pleasing, however certain colleagues whose behaviour towards me was disciplined, dealing with complaints and being forced to move into a different department was difficult. Personal issues interferred with the experience which made it a year of pressure and stress.
- 2. To what extent did you feel valued by your colleagues?
-
Certain members of the team were great to work with, however others made it incredibly difficult. The intention was there to enjoy working with colleagues.
- 3. To what extent were you given support and guidance by management/your supervisor(s)?
-
Very supportive and helpful when advice was required.
- 4. How busy were you on a daily basis?
-
Under incredible pressure during peak season to the extent that we were completely over worked which contrasted to low season when we did not have a lot to do.
- 5. How much responsibility were you given during your placement?
-
Each member of the team was incredibly important and forefronted the business.
- 6. To what extent did/will the skills you developed, and training you received, assist you in your degree studies and beyond?
-
I value the experience I had and have learnt a great deal from it.
The Organisation
- 7. What was the general atmosphere in your office?
-
There was a good buzz when work was under control and the team was being successful, however there were times when it was very segregated and miserable.
- 8. How well organised was the overall work placement or internship set up?
-
The company take on a lot of placements and so it is excellently run.
- 9. In terms of personal training and development, to what extent did the company or firm invest in you?
-
I recieved a great deal of training and support. I also went on external courses.
- 10. What were the perks on your work placement?
-
- Subsidised/Company Gym
- Company Parties/Events
- 11. How appealing are future employment prospects within the organisation?
-
I did not find the work challenging enough or exciting enough to go back. There is not a wide aspect for promotion.
Other Information
- 12. Was there a good social scene amongst any fellow placement students/colleagues?
-
There were lots of placement students to get along with and socialise with.
- 13. What was the cost of living and socialising in the area you worked in?
-
The area is an expensive area to live and go out in. Commuting is difficult due to the traffic volume.
- 14. What was the Nightlife like in the area you worked?
-
There were a few nice bars but a limited selection of clubs which were incredibly sleazy.
- 15. Were there many opportunities to get involved in activities outside of work?
-
There was a wide opportunity to play golf and I think a few other sports.
- In addition to these questions, is there any extra information you would like to leave about your experiences on your work placement that other students may be interested in?
-
It is a good opportunity, there is a good work/play balance.
Review 5/31 for Golfbreaks.com
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Golfbreaks.com Company Profile
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