Spa Sales Placement

Job Details

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Spabreaks.com is the UK’s leading spa travel service working with more than 600 spa venues around the world, and as a rapidly growing company (did you know the spa & pampering industry is one of the few areas that has grown during the recession?) we are always on the lookout for talented individuals who can make a difference to our team.

This is a young, fast paced, friendly environment (it’s easy to be nice when you are talking facials and Jacuzzis all day) with a dynamic team … if you had seen the way we have grown over the past four years you will want to join us for the ones to come!

The Role

A fast paced role liaising between clients and venues to book all elements of a customer’s spa break.

Do you have what it takes?

You need to be hard working, motivated and results driven, have a good phone manner and a positive attitude.

What's in it for you?

We provide comprehensive venue and sales training as well as venue visits for on-going training as well as a lucrative package.

Hours: 5 days a week with a 9 hour shift between the hours of 8-8, Monday to Friday (Total 40 hours per week). Plus one weekend day every month either paid or receiving a day in lieu (9-5pm).

Personal Characteristics needed to fulfil the role:

• Self-motivated
• Team player
• Polite
• Professional
• Hard working
• Dedicated
• Positive
• Persistent
• Sales-focused
• Target driven
• Competitive
• Adaptable
• Sociable
• The applicant should have call centre/travel experience, or an experienced sales background with a passion for spas.

Key Duties:

• To react in a professional and efficient manner to phone and email enquiries
• To take details from customer, communicating in a polite and friendly way to identify the customer’s exact needs and requirements.
• To communicate with the various reservations departments at specific venues in order to check availability and discuss availability, treatment times and specifications.
• To follow up with customers, communicating back what has been found, closing sales, taking payment details in a courteous and discreet manner.
• To follow up with old enquiries, focusing on identifying potential new business from old leads.
• Take advantage of opportunities to up-sell and cross sell other products where customer needs justify these
• To maintain a high level of product knowledge at all times, through additional brochure reading and daily checks of the website
• Any other additional administration duties as required.

How to Apply

Please send CV and cover letter to placements@spabreaks.com.

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